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Rough Sleeping Outreach and Assessment Worker

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Location:
United Kingdom , London

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Category:
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Contract Type:
Not provided

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Salary:

34127.00 GBP / Year
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Job Description:

Be part of something that changes lives. Join SPEAR and help end homelessness across Richmond and Wandsworth. As a Rough Sleeping Outreach and Assessment Worker, you’ll play a vital role in our Street Outreach Service and the new 24-hour Assessment Centre. One night you could be out on the street engaging with people sleeping rough, the next day you might be welcoming someone to the centre, creating a support plan, and linking them to housing and health services.

Job Responsibility:

  • Carry out late-night street outreach and daytime reception shifts as part of a rota
  • Build trusting relationships with people who are rough sleeping and help them move quickly into safe accommodation
  • Provide trauma-informed, person-centred support, including assessments, personalised action plans and follow-on help to sustain tenancies
  • Work closely with partner agencies to connect clients to health, housing, and other specialist services
  • Keep accurate case notes and share information securely using CHAIN and InForm systems

Requirements:

  • Experience of working with vulnerable adults, ideally in homelessness or a related field
  • Confident working late-night shifts
  • Ability to build rapport quickly
  • Ability to stay calm under pressure
  • Ability to work well with partner agencies
What we offer:
  • Generous holiday - 26 days plus public holidays (pro rata), rising by up to five extra days with length of service
  • Wellbeing & EAP - 24/7 Employee Assistance Programme with free counselling, money, and legal advice
  • Health support - Occupational health service and free annual eye test (with contribution towards glasses if required)
  • Cycle to Work - Save on a new bike and accessories through salary sacrifice
  • Season ticket loan - Interest-free loan for annual travel passes
  • Moving house day - Extra day’s leave when you move home
  • Financial security - Life assurance (4× salary) and interest-free emergency staff loan
  • Family-friendly policies - Enhanced maternity and adoption pay, plus flexible working options
  • Career development - Ongoing training, learning, and progression opportunities
  • Blue Light Card - Discounts across a wide range of shops, restaurants, and services

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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