CrawlJobs Logo
360 Resourcing Solutions Logo 360 Resourcing Solutions · Office Administration

Rota Scheduler

United Kingdom, Clacton, Essex Employment contract 28000.00 GBP / Year · Job Posted June 02, 2026
Apply Position
Job Link Share

Job Description

As a Rota Scheduler, you will play a crucial part in the smooth delivery of our supported living care service. This role involves developing efficient rotas, coordinating support worker schedules/rotas, managing new referrals, and ensuring that service users receive consistent and well organised care. This is a rewarding, fast-paced role that requires exceptional attention to detail, strong communication skills, and the ability to work under pressure.

Job Responsibility

  • Create and maintain support staff rotas using our rostering system
  • Allocate support visits based on service user needs, staff skills, compatibility, and training
  • Monitor capacity and support with business growth opportunities
  • Maintain accurate, compliant records of staff and service user information, including absences, annual leave and training
  • Manage changes to scheduled visits, including cancellations, extensions, and temporary amendments
  • Identify recruitment needs in line with service demand
  • Participate in the on- all rota to provide out-of-hours support
  • Maintain confidentiality and adhere to all organisational policies and procedures

Requirements

  • Excellent verbal and written communication
  • Strong IT skills and ability to learn new systems quickly
  • Ability to multitask, prioritise, and work to deadlines
  • Great organisational ability and attention to detail
  • Team player with the confidence to work independently
  • Committed to the values and goals of CFT Care Ltd

Nice to have

  • Experience within the care sector
  • Experience scheduling or coordinating support services
  • Knowledge of Google Drive and Gmail

What we offer

  • Flexible Working: Full-time, permanent contracts designed to support work life balance.
  • Comprehensive Training: Access to the Optimo Learning Academy for ongoing development and progression.
  • Career Progression: Opportunities to advance within our expanding organisation.
  • Supportive Team Environment: A friendly, welcoming team committed to delivering high-quality care.
  • Employee Assistance Programme: Access to Health Assured EAP for professional, confidential wellbeing support.
  • Reward Gateway: Recognition platform with discounts, rewards, and milestone celebrations.
  • £250 Refer-a-Friend Scheme: Earn a bonus when someone you recommend joins us.
360 Resourcing Solutions - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Rota Scheduler

8 matching positions

Rota Administrator

To manage and maintain accurate staff rotas across four hospital wards, ensuring...
Location
Location
United Kingdom , Preston, Lancashire
Salary
Salary:
14.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in administrative or scheduling roles
  • Strong organisational and communication skills
  • Proficient in Microsoft Office, especially Excel
  • Ability to manage multiple priorities and meet deadlines
Job Responsibility
Job Responsibility
  • Create and maintain staff rotas for four wards using the hospital's scheduling system
  • Liaise with ward managers to understand staffing needs and shift requirements
  • Coordinate with external agencies to arrange cover for vacant shifts
  • Track staff availability, leave, sickness, and shift changes
  • Ensure rotas comply with working time regulations and internal policies
  • Communicate rota updates clearly to staff and relevant departments
  • Maintain accurate records of agency usage and staffing levels
  • Support payroll processes by ensuring rota data is accurate and timely
  • Respond to rota-related queries and escalate issues as needed
  • Fulltime
Read More
Arrow Right
New

Service Delivery Planner

Specialist Homecare group are leading provider of comprehensive care services de...
Location
Location
United Kingdom , Nottingham
Salary
Salary:
28500.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent analytical skills and experience in data analysis, with the ability to present data clearly for various stakeholders
  • Excellent communication and relationship-building skills
  • Strong organisational and administrative skills
  • Confidence-using systems
  • Ability to work independently, manage competing deadlines, and adapt in a fast-paced environment
  • Ability to build & maintain effective working relationships
  • Ability to work to tight deadlines
  • Detail-oriented, with strong analytical skills
Job Responsibility
Job Responsibility
  • Coordinating and overseeing scheduling, by ensuring package rotas are created in-line with commissioned hours
  • Utilising our first in class scheduling system to ensure rotas are created in-line with client requirements/ employee shift patterns and communicated out in advance
  • Ensuring employee absences are covered in-line with business needs and reflected in the scheduling system and rotas
  • Coordinating scheduling of training, ensuring employees are scheduled in-line with training requirements and trainer availability
  • Creating detailed reports to provide key updates on completion of package schedules, providing statistical insight into overall completion rate of package rotas for all services within the group
  • Ensure records are kept up to date within our scheduling platform, in-line with compliance requirements & data processes
  • Collaboration with operations and wider teams to ensure seamless management of package rotas and agreed care requirements
What we offer
What we offer
  • 24 days of annual leave, with each additional year of continuous service, you will receive an additional day, up to the maximum of 28 days + bank holidays
  • A learning but high paced environment from day one
  • Support with career progression
  • Fulltime
Read More
Arrow Right

Service Delivery Planner

Specialist Homecare group are leading provider of comprehensive care services de...
Location
Location
United Kingdom , Nottingham
Salary
Salary:
28500.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent analytical skills and experience in data analysis, with the ability to present data clearly for various stakeholders
  • Excellent communication and relationship-building skills
  • Strong organisational and administrative skills
  • Confidence using systems
  • Ability to work independently, manage competing deadlines, and adapt in a fast-paced environment
  • Ability to build & maintain effective working relationships
  • Ability to work to tight deadlines
  • Detail-oriented, with strong analytical skills
Job Responsibility
Job Responsibility
  • Coordinating and overseeing scheduling, by ensuring package rotas are created in-line with commissioned hours
  • Utilising our first in class scheduling system to ensure rotas are created in-line with client requirements/ employee shift patterns and communicated out in advance
  • Ensuring employee absences are covered in-line with business needs and reflected in the scheduling system and rotas
  • Coordinating scheduling of training, ensuring employees are scheduled in-line with training requirements and trainer availability
  • Creating detailed reports to provide key updates on completion of package schedules, providing statistical insight into overall completion rate of package rotas for all services within the group
  • Ensure records are kept up to date within our scheduling platform, in-line with compliance requirements & data processes
  • Collaboration with operations and wider teams to ensure seamless management of package rotas and agreed care requirements
What we offer
What we offer
  • Working with a fun, energetic and supportive team
  • 24 days of annual leave, with each additional year of continuous service, you will receive an additional day, up to the maximum of 28 days + bank holidays
  • A learning but high paced environment from day one with a supportive team & support with career progression
  • Fulltime
Read More
Arrow Right

Scheduling Assistant

Exciting opportunity to come join our team in Hartlepool. Real Life Options is a...
Location
Location
United Kingdom , Hartlepool
Salary
Salary:
12.21 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous rota management and IT/Systems experience is desirable
  • An enhanced DBS is required
Job Responsibility
Job Responsibility
  • Producing and maintaining an accurate and up to date employee and people we support rota
  • Using the rota system to prepare weekly schedules
  • Responsive and effective monitoring of employee leave
  • Communicating rotas to people we support and staff at least 5 weeks in advance
  • Maintain and update personal details on a database
  • Ensure changes or adjustments are communicated
  • Book, plan and coordinate employee training
  • Identify areas for recruitment and assist with support worker interviews
  • Maintain and develop positive and beneficial relationships with management teams and staff
  • Liaise with the HR Department
What we offer
What we offer
  • Accredited training
  • Access to additional qualifications such as NVQ level 2 and NVQ level 3 in Health and Social Care
  • A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
  • An employer contributory pension scheme
  • A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
  • £10,000 Life cover
  • Refer a Friend Incentive £250 Bonus
  • A financial wellbeing scheme
  • A reward gateway with access to discounted goods and services
  • Recognition Initiatives
  • Parttime
Read More
Arrow Right

Scheduling Assistant

Exciting opportunity to come join our team in Hartlepool. Real Life Options is a...
Location
Location
United Kingdom , Hartlepool
Salary
Salary:
12.21 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous rota management and IT/Systems experience is desirable
  • An enhanced DBS is required
Job Responsibility
Job Responsibility
  • Producing and maintaining an accurate and up to date employee and people we support rota
  • Using the rota system to prepare weekly schedules
  • Responsive and effective monitoring of employee leave
  • Communicating rotas to people we support and staff at least 5 weeks in advance
  • Maintain and update personal details on a database
  • Ensure changes or adjustments are communicated
  • Book, plan and coordinate employee training
  • Identify areas for recruitment and assist with support worker interviews
  • Maintain and develop positive and beneficial relationships with management teams and staff
  • Liaise with the HR Department
What we offer
What we offer
  • Accredited training
  • Access to additional qualifications such as NVQ level 2 and NVQ level 3 in Health and Social Care
  • A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
  • An employer contributory pension scheme
  • A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
  • £10,000 Life cover
  • Refer a Friend Incentive £250 Bonus
  • A financial wellbeing scheme
  • A reward gateway with access to discounted goods and services
  • Recognition Initiatives
  • Parttime
Read More
Arrow Right

Scheduling Assistant

Exciting opportunity to come join our team in Hartlepool working in the Stockton...
Location
Location
United Kingdom , Stockton-on-tees
Salary
Salary:
12.21 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous rota management and IT/Systems experience is desirable
  • An enhanced DBS is required
Job Responsibility
Job Responsibility
  • Producing and maintaining an accurate and up to date employee and people we support rota
  • Using the rota system to prepare weekly schedules
  • Responsive and effective monitoring of employee leave such as sickness absence, annual leave, maternity/paternity leave
  • Communicating rotas to people we support and staff at least 5 weeks in advance
  • Maintain and update personal details on a database
  • Ensure changes or adjustments are communicated to people we support, staff and managers
  • Book, plan and coordinate employee training
  • Identify areas for recruitment and assist with support worker interviews
  • Maintain and develop positive and beneficial relationships with management teams and staff
  • Liaise with the HR Department
What we offer
What we offer
  • Accredited training
  • Access to additional qualifications such as NVQ level 2 and NVQ level 3 in Health and Social Care
  • A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
  • An employer contributory pension scheme
  • A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
  • £10,000 Life cover
  • Refer a Friend Incentive £250 Bonus
  • A financial wellbeing scheme
  • A reward gateway with access to discounted goods and services
  • Recognition Initiatives
  • Parttime
Read More
Arrow Right

Scheduling Assistant

Exciting opportunity to come join our team in Hartlepool. Real Life Options is a...
Location
Location
United Kingdom , Hartlepool
Salary
Salary:
12.21 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous rota management and IT/Systems experience is desirable
  • An enhanced DBS is required
Job Responsibility
Job Responsibility
  • Producing and maintaining an accurate and up to date employee and people we support rota
  • Using the rota system to prepare weekly schedules, ensuring efficient allocation of resource whilst matching support workers to people we support
  • Responsive and effective monitoring of employee leave such as sickness absence, annual leave, maternity/paternity leave
  • Communicating rotas to people we support and staff at least 5 weeks in advance
  • Maintain and update personal details on a database with relevant information including contact details, and staffing locations
  • Ensure changes or adjustments are communicated to people we support, staff and managers as soon as reasonably possible
  • Book, plan and coordinate employee training in line with the organisations policies and procedures
  • Identify areas for recruitment and assist with support worker interviews
  • Maintain and develop positive and beneficial relationships with management teams and staff across the locality
  • Liaise with the HR Department to ensure that new starters, leavers and contract changes are processed in a timely manner
What we offer
What we offer
  • Accredited training giving you the knowledge and skills to excel in your role
  • Access to additional qualifications such as NVQ level 2 and NVQ level 3 in Health and Social Care
  • A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
  • An employer contributory pension scheme which you opt in or opt out of
  • A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
  • £10,000 Life cover
  • Refer a Friend Incentive £250 Bonus (terms and conditions apply)
  • A financial wellbeing scheme
  • A reward gateway with access to discounted goods and services
  • Recognition Initiatives
  • Fulltime
Read More
Arrow Right

Customer Success Manager

As the Customer Success Manager, you will be the driving force behind the perfor...
Location
Location
United Kingdom , Cardiff
Salary
Salary:
Not provided
capitalontap.com Logo
Capital on Tap
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience leading a team focused on Learning & Development or Real-Time Coaching within a fast-paced Customer Service or Contact Centre environment, ideally in Financial Services
  • Demonstrable expertise in learning principles, instructional design, and facilitating engaging training sessions for diverse audiences
  • Strong coaching and mentoring skills, with the ability to influence performance and drive behaviour change through feedback and support
  • Experience in operational scheduling, rota management, and workload planning for a dynamic support function
  • A strategic mindset coupled with strong analytical skills, capable of using performance data to shape coaching strategies
  • Excellent communication skills, capable of delivering complex information clearly and concisely to frontline staff and senior leaders
  • A proactive, organised, and resilient leader who thrives in a role where stability, speed, and quality are paramount
Job Responsibility
Job Responsibility
  • Lead, mentor, and manage a team of Specialists, conducting regular one-to-ones, performance reviews, and setting clear objectives focused on quality and speed to proficiency
  • Design and manage team rotas and scheduling to ensure full coverage for training delivery, RTC, and frontline support duties
  • Own and oversee the L&D strategy, including onboarding, continuous improvement, and knowledge gaps analysis
  • Directly manage the design, review, and continuous update of training materials, SOPs, and facilitation guides to ensure accuracy, compliance, and engagement
  • Oversee the successful execution of new starter onboarding programs, ensuring all agents achieve competency and compliance standards
  • Coordinate the transition of new hires from training to live support with structured guidance and real-time intervention
  • Own the Real-Time Coaching (RTC) strategy, ensuring specialists conduct effective live listens and provide immediate, impactful support to agents handling calls, chats, and emails
  • Analyse quality scores and performance data to identify systemic coaching needs, designing targeted interventions to elevate frontline performance and customer satisfaction
  • Drive continuous improvement by ensuring the team delivers timely, high-impact briefings and knowledge updates to all relevant operational teams
  • Act as the primary point of contact between Operations and the L&D/Coaching team, ensuring alignment on key priorities, performance gaps, and rollout of new initiatives
What we offer
What we offer
  • Private Healthcare including dental and opticians services through Vitality
  • Worldwide travel insurance through Vitality
  • Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
  • Salary Sacrifice Pension Scheme up to 7% match
  • Octopus EV Salary Sacrifice Scheme
  • 28 days holiday (plus bank holidays)
  • Annual Learning and Wellbeing Budget
  • Enhanced Parental Leave
  • Cycle to Work Scheme
  • Season Ticket Loan
  • Fulltime
Read More
Arrow Right