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Rota Scheduler – CFT Care Ltd Location: Clacton, Essex UK Hours: Full-time Salary: £28,000 Reporting to: Registered Manager CFT Care Ltd is a trusted and compassionate provider of health and social care services. We support individuals in their own homes, assisting those with a wide range of needs, including learning disabilities, mental health conditions, physical disabilities, and those requiring support with personal care. We are committed to delivering safe, person centred, high quality care and we are now seeking a dedicated Rota Scheduler to join our growing team. About the Role As a Rota Scheduler, you will play a crucial part in the smooth delivery of our supported living care service. This role involves developing efficient rotas, coordinating support worker schedules/rotas, managing new referrals, and ensuring that service users receive consistent and well organised care. This is a rewarding, fast-paced role that requires exceptional attention to detail, strong communication skills, and the ability to work under pressure.
Job Responsibility
Create and maintain support staff rotas using our rostering system
Allocate support visits based on service user needs, staff skills, compatibility, and training
Monitor capacity and support with business growth opportunities
Maintain accurate, compliant records of staff and service user information, including absences, annual leave and training
Manage changes to scheduled visits, including cancellations, extensions, and temporary amendments
Identify recruitment needs in line with service demand
Participate in the on-call rota to provide out-of-hours support
Maintain confidentiality and adhere to all organisational policies and procedures
Requirements
Excellent verbal and written communication
Strong IT skills and ability to learn new systems quickly
Ability to multitask, prioritise, and work to deadlines
Great organisational ability and attention to detail
Team player with the confidence to work independently
Committed to the values and goals of CFT Care Ltd
Willingness to support on-call duties and provide emergency care when required
Enhanced DBS required
Alternative Weekend Availability
Nice to have
Experience within the care sector
Experience scheduling or coordinating support services
Knowledge of Google Drive and Gmail
What we offer
Flexible Working: Full-time, permanent contracts designed to support work life balance
Comprehensive Training: Access to the Optimo Learning Academy for ongoing development and progression
Career Progression: Opportunities to advance within our expanding organisation
Supportive Team Environment: A friendly, welcoming team committed to delivering high-quality care
Employee Assistance Programme: Access to Health Assured EAP for professional, confidential wellbeing support
Reward Gateway: Recognition platform with discounts, rewards, and milestone celebrations