Rostering Coordinator Jobs

Rostering Coordinator

ACES Group

Location:
Australia, Redfern

Category:
Office Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Be part of a dynamic, client-focused team at ACESGroup’s Redfern Services Support Centre. In this role, you’ll manage employee schedules, coordinate workforce coverage, and ensure rosters are accurate, compliant, and efficient, while supporting both clients and staff. We’re looking for a proactive, organised professional who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in keeping operations running smoothly.

Job Responsibility:

Develop, maintain, and adjust rosters to meet operational and contractual requirements
Liaise with employees and clients to confirm availability, shift allocations, and roster changes
Ensure compliance with workplace agreements, EAs, and internal processes
Manage ad hoc shift coverage and last-minute replacements
Coordinate training sessions and site-specific inductions as required
Monitor workforce capacity, report potential gaps, and proactively address client needs
Maintain accurate records and communicate clearly with employees, stakeholders, and clients

Requirements:

Previous experience in rostering, scheduling, workforce coordination, or service support
Leadership or team management experience (preferred for Services Support Lead)
Security industry background (desirable)
Strong organisational, planning, and time-management skills
Excellent communication and interpersonal abilities, with experience liaising with clients
Ability to multi-task, prioritise, and work independently in a fast-paced environment
Sound understanding of scheduling best practices, agreements, and compliance (desirable)
IT savvy – confident in data processing across multiple systems
intermediate Excel skills
Proactive, solution-oriented, hands-on, and innovative mindset
Security Licence (desirable but not essential)

Nice to have:

Security industry background
Sound understanding of scheduling best practices, agreements, and compliance
Security Licence

Additional Information:

Job Posted:
December 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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