Rostering and Training Optimisation Lead Job at Virgin Atlantic (Crawley)

Spa & Wellness Manager

The Spa & Wellness Manager is responsible for curating, leading, and delivering ...

Location

Australia , Noosa Heads

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Minimum of 2 years’ spa management experience, ideally within a luxury or premium international hotel environment
Diploma in Beauty Therapy and/or Massage Therapy
Health Science background or related discipline
Proven ability to drive operational excellence, optimize performance, and implement effective business strategies aligned with Accor brand standards
Strong leadership and coaching capabilities with a hands-on, collaborative approach that embodies Accor’s Heartist® values
Excellent commercial acumen, with the ability to analyze performance metrics, manage budgets, and make sound, data-driven decisions
A genuine passion for luxury hospitality, wellness innovation, and delivering memorable, personalized guest experiences
High personal integrity, adaptability, and flexibility to work a 7-day rotating roster as operationally required

Job Responsibility

Lead and deliver exceptional, luxury-led spa & wellness experiences, including retreats, workshops, and personalised guest journeys
Oversee day-to-day spa and wellness operations, ensuring premium standards of presentation, safety, compliance, and facility maintenance
Collaborate cross-departmentally to integrate wellness seamlessly into the overall guest experience
Recruit, train, and lead a high-performing Spa & Wellness team, fostering a culture of professionalism, care, and continuous improvement
Manage treatment menus, scheduling, utilisation, budgets, payroll, and cost controls to drive commercial performance
Drive revenue growth through optimised treatments, retail, packages, partnerships, and targeted wellness offerings
Uphold and evolve the resort’s wellness brand while ensuring full compliance with health, safety, and regulatory requirements

What we offer

30% discount on food and beverage at Accor properties worldwide
Generous accommodation discounts across 4,500+ properties in over 110 countries
Career mobility across Accor’s global brand portfolio
Ongoing training and professional development opportunities
A strong commitment to diversity and inclusion, with a focus on promoting diverse talent

Fulltime

Assistant Centre Manager

Young Academics, located in Hoxton Park, is seeking an experienced Assistant Cen...

Location

Australia , Hoxton Park

Salary:

Not provided

Young Academics

Expiration Date

Until further notice

Requirements

Minimum of 2 years' experience leading and managing an Early Learning Centre
Bachelor’s in Early Childhood and Care or Diploma of Early Childhood Education and Care from a nationally approved registered training organisation
Current First Aid & CPR Certificate
Valid Employee Working with Children Check
Child Protection Certificate (NSW Department of Education approved)
Commitment to upholding a Child Safe Organisation and inclusive practices

Job Responsibility

Provide operational and leadership support to the Centre Manager and broader team
Contribute to daily compliance, audits, and centre checklists to maintain safety and quality
Assist in the mentoring and development of educators through coaching, supervision and ongoing feedback
Build strong relationships with families, managing communication and feedback promptly and professionally
Monitor learning environments, classroom displays and resources to ensure alignment with Young Academics’ standards
Build strong partnerships with the local community
Assist with managing budgets, occupancy, rostering, and administrative tasks efficiently to optimise the centre's performance
Demonstrate a strong attention to detail in keeping accurate records & evaluating programs
Guide processes and systems within the centre, adhering to the ECA Code of Ethics

Fulltime

Team Leader

We're on the lookout for dedicated and experienced Team Leaders to join our IKEA...

Location

Australia , Slacks Creek

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

2+ years of leadership experience in the retail industry with a proven history of coaching teams and managing performances
Previous retail management experience at a big box retailer or multi-site experience
Strong emotional intelligence, communication skills, and the ability to influence and communicate effectively with customers and stakeholders
Passionate about understanding the customer journey, and how you and your team support in creating a positive shopping experience for our customers
Driven to thrive in a multi-faceted, fast paced environment where you are relentless about delivering the best outcomes for co-worker, customer, and business
Excellent organisational skills, with the ability to manage fluctuating workloads and conflicting priorities to achieve set KPIs
Ability to think creatively and bring fresh ideas to existing business practices with a focus on continuous improvement

Job Responsibility

Lead the daily operations and support co-workers in their daily work to secure a positive and seamless customer journey
Optimise the productivity of the team by leveraging workforce management
Engage and motivate the team to use their knowledge and skills to achieve department goals by setting clear objectives and providing regular feedback and recognition
Ensuring co-workers are actively supported in their daily work and you actively develop, coach and mentor your team through set reviews and on the job conversations
Listening to our customers, supporting them with a customer-centric attitude based on IKEA’s values and always aiming to be an ambassador for the IKEA Customer Meeting Point
Follow up on the department Customer action plan and taking a proactive approach to ensure we are continually focused on achieving the goals
Managing and supporting the day-to-day operations, activities and co-workers of the Fulfilment Operations team including rostering, breaks, and ensuring KPIs are communicated and achieved
Lead the Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost
Maintain a clean, organised, and safe working environment throughout the store and secure that the Fulfilment Operations Co-workers work in compliance with IKEA Code of Conduct, internal IKEA regulations and local legislation related to health, safety, security, and the environment
Continuous improvement and securing effective, qualitative, and efficient daily Fulfilment Operations to guarantee a positive customer shopping experience through quality of products, merchandising and stock accuracy

What we offer

5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Fulltime

Customer Support Manager

The Customer Support Manager takes ownership of Brighte's end‑to‑end contact cen...

Location

Australia , Sydney

Salary:

Not provided

Brighte Capital

Expiration Date

Until further notice

Requirements

Significant experience leading customer support or contact centre operations within financial services, lending, or other regulated environments
Demonstrated success owning and delivering performance against contact centre KPIs
Experience leading offshore or geographically distributed teams (Philippines experience highly regarded)
Hands-on experience owning and optimising Zendesk or similar customer support platforms
A strong operations leader who brings energy, structure, and momentum to teams who is pragmatic, execution-focused and inspires teams to perform at their best
Passionate customer advocate with a deep understanding of financial services customers
Comfortable operating in ambiguity and building scalable operating models
Strong analytical capability with the ability to translate data into clear actions, bringing confidence in balancing speed, quality, compliance, and people wellbeing

Job Responsibility

Own end‑to‑end contact centre performance across phone and email, delivering to key service targets and maintaining a strong operating rhythm that drives continuous improvement
Balance efficiency, service quality, compliance, and agent wellbeing, acting as the escalation point for complex or high‑risk customer matters
Forecast demand and ensure consistent coverage across business hours, after‑hours, and weekends, refining rostering and capacity models to support growth without compromising standards
Lead quality, compliance, and customer experience frameworks—ensuring high‑quality interactions, supporting customers experiencing vulnerability or financial hardship, and partnering with Risk, Compliance, and Lending to embed regulatory requirements
Turn customer insights into clear themes and improvement opportunities
Optimise Zendesk using automation and AI to lift efficiency and agent productivity
Build dashboards that surface volumes, performance trends, and emerging risks, translating operational data into actionable insights for senior leaders
Lead and develop a high‑performing, distributed team across Australia and the Philippines
Foster a culture of accountability, engagement, and collaboration, owning onboarding, training, and capability uplift to ensure teams deliver exceptional support

What we offer

Flexible working arrangements to suit individual needs and a hybrid work model
Free lunch on Mondays
Weekly Thursday social event
Opportunity to join Employee Share Option Plans (ESOP)
Stocked pantry with snacks
Carefully curated collection of wines and beer on tap
End-of-trip facilities with towel service and hair dryers
Anniversary leave

Fulltime

Retail manager

Step into leadership at JD Sports! You'll lead by example, coach your team to hi...

Location

Australia , Southeast Melbourne

Salary:

Not provided

JD Sports Australia & New Zealand

Expiration Date

Until further notice

Requirements

An experienced and well-rounded retail manager with a minimum of 1-5 years'
Experience in training, coaching and developing large teams
Have a proven track record in driving and exceeding set KPI's
Prior experience at effectively managing rosters and wage control
High level of written and verbal communication skills
Ability to manage competing priorities, tasks and overall expectations
Have a can-do attitude and have the drive to learn and grow

Job Responsibility

Ensure sales targets and KPI’s are achieved, if not exceeded
Optimise and elevate store profitability through strategic business planning and analysis of store sales density
Lead by example to set management expectations across your team and manage performance
Train, mentor and coach team members to work towards goals and succession planning
Manage team (Shop Floor and/or Back of House) to ensure that tasks are completed in an efficient and effective manner
Proactive approach in loss prevention management i.e. stock shrinkage
Execute effective Visual Merchandising by presenting product to the JD standard that will attract, engage, and motivate customers to purchase

What we offer

Training and development opportunities to kickstart, evolve and shape your career
Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
Access to our attractive staff discount! This can also be used for friends and family
Access to our Employee Assistance Program & Mental Health champions
One month paid parental leave for full-time employees

Retail Store Manager

Just Jeans has an exciting opportunity for an experienced Store Manager to join ...

Location

Australia , Maroochydore, Sunshine Coast

Salary:

Not provided

Just Group

Expiration Date

Until further notice

Requirements

A commitment to achieving sales and KPIs, while managing operational costs effectively
Proven leadership experience in retail, with a track record of driving sales
Passion for denim and fashion, with expertise in customer service
Ability to coach and develop a high-performing team
Strong visual merchandising experience and the ability to work from briefs

Job Responsibility

Lead your team to achieve sales and KPIs, creating a customer-centric culture
Curate denim outfits and deliver an outstanding shopping experience
Coach, train, and develop your team to reach their full potential
Oversee stock management, minimise stock loss, and optimise sales
Implement visual merchandising strategies to keep the store looking fresh
Efficiently roster the team in line with store demands and sales goals

What we offer

Competitive hourly rate with penalty rates for evenings, weekends, and public holiday shifts
Performance-based monthly and seasonal bonuses
50% discount on Just Jeans products
Exclusive perks via the Just Us Portal, such as Gym membership discounts
Flexible schedules for work-life balance, including alternating weekends
Structured 3-month training plan with Buddy Manager support
Employee Assistance Program for wellbeing and mental health support
Comprehensive training with leadership and recruitment workshops

Fulltime

Retail Store Manager

Just Jeans has an exciting opportunity for an experienced Store Manager to join ...

Location

Australia , Adelaide - North

Salary:

Not provided

Just Group

Expiration Date

Until further notice

Requirements

A commitment to achieving sales and KPIs, while managing operational costs effectively
Proven leadership experience in retail, with a track record of driving sales
Passion for denim and fashion, with expertise in customer service
Ability to coach and develop a high-performing team
Strong visual merchandising experience and the ability to work from briefs

Job Responsibility

Lead your team to achieve sales and KPIs, creating a customer-centric culture
Curate denim outfits and deliver an outstanding shopping experience
Coach, train, and develop your team to reach their full potential
Oversee stock management, minimise stock loss, and optimise sales
Implement visual merchandising strategies to keep the store looking fresh
Efficiently roster the team in line with store demands and sales goals

What we offer

Competitive hourly rate with penalty rates for evenings, weekends, and public holiday shifts
Performance-based monthly and seasonal bonuses
50% discount on Just Jeans products
Exclusive perks via the Just Us Portal, such as Gym membership discounts
Flexible schedules for work-life balance, including alternating weekends
Structured 3-month training plan with Buddy Manager support
Employee Assistance Program for wellbeing and mental health support
Comprehensive training with leadership and recruitment workshops

Fulltime

Retail Store Manager

Just Jeans has an exciting opportunity for an experienced Store Manager to join ...

Location

Australia , Kotara

Salary:

Not provided

Just Group

Expiration Date

Until further notice

Requirements

A commitment to achieving sales and KPIs, while managing operational costs effectively
Proven leadership experience in retail, with a track record of driving sales
Passion for denim and fashion, with expertise in customer service
Ability to coach and develop a high-performing team
Strong visual merchandising experience and the ability to work from briefs

Job Responsibility

Lead your team to achieve sales and KPIs, creating a customer-centric culture
Curate denim outfits and deliver an outstanding shopping experience
Coach, train, and develop your team to reach their full potential
Oversee stock management, minimise stock loss, and optimise sales
Implement visual merchandising strategies to keep the store looking fresh
Efficiently roster the team in line with store demands and sales goals

What we offer

Competitive hourly rate with penalty rates for evenings, weekends, and public holiday shifts
Performance-based monthly and seasonal bonuses
50% discount on Just Jeans products
Exclusive perks via the Just Us Portal, such as Gym membership discounts
Flexible schedules for work-life balance, including alternating weekends
Structured 3-month training plan with Buddy Manager support
Employee Assistance Program for wellbeing and mental health support
Comprehensive training with leadership and recruitment workshops

Fulltime

Rostering and Training Optimisation Lead

Virgin Atlantic

Location:
United Kingdom , Crawley

Category:
Logistics

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 03, 2026

Expiration:
March 08, 2026

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Rostering and Training Optimisation Lead

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Location:United Kingdom , Crawley

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 03, 2026

Expiration:March 08, 2026

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United Kingdom , Crawley

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March 03, 2026

Expiration:
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