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Roster Officer

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Aurizon

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Location:
Australia , Welshpool

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are seeking a dedicated Roster Officer to join our Bulk West Team based in Welshpool. This role is offered on a full-time permanent arrangement. As a Roster Officer, you will play a key role in maintaining effective rosters, crew deployment, and operational systems, ensuring safety, compliance, and customer service.

Job Responsibility:

  • Allocate resources for scheduled services based on operational requirements
  • Assist with managing changes to service plans, asset loading, and resource allocations
  • Address customer requirements and impacts of major disruptions
  • Ensure safety-compliant crew rosters are accurate, entered into systems, and maintained to meet operational needs
  • Place competent operational employees on rosters and monitor their deployment to meet operational demands
  • Monitor fatigue management in line with rostering principles
  • Aid the deployment team by handling phone calls and administrative tasks to provide excellent customer service
  • Provide accurate and timely train list information to customers

Requirements:

  • Ability to effectively use roster, crew allocation, train running, and fatigue management systems
  • Proficiency in MS Office applications
  • Ability to work effectively as part of a team and deliver results
  • Capability to identify operational issues and collaborate on solutions
  • Good analytical skills and excellent time management
  • Experience with interpreting relevant Industrial Instruments such as Enterprise Agreements
  • High-level verbal and written communication skills
  • Excellent interpersonal skills to relate well with employees and customers
What we offer:
  • Development and growth opportunities
  • Access to mentoring and development programs
  • Discounts on selected health insurance funds, personal travel, gyms, vehicles and retail brands
  • Parental leave program and super booster

Additional Information:

Job Posted:
January 03, 2026

Expiration:
January 09, 2026

Employment Type:
Fulltime
Job Link Share:

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