Roster and Administration Officer

• Be the first point of contact at reception—greet visitors, answer and direct calls, and support enquiries with professionalism and discretion
• Roster management: prepare, update and maintain staff rosters, manage shift changes, and liaise with management as well as clinical care teams to ensure coverage
• Maintain accurate records and data entry across relevant systems
• General administration support
• Support compliance processes by ensuring documentation is complete and up to date
• Contribute to a positive workplace culture and resident-focused service

• Proven experience in roster management
• Experience using Humanforce (desirable)
• Previous administration/reception experience, ideally within aged care, health or a similarly fast-paced environment
• Excellent presentation, communication and customer service skills
• High attention to detail and strong time management skills
• Confident computer skills (Microsoft Office and rostering systems)
• Ability to handle sensitive information with discretion

Experience using Humanforce

• Salary packaging for several different personal expenses (including rent, mortgage payments and living expenses)
• Potentially significant tax savings, meaning more money in you pocket each week (subject to eligibility)
• Ongoing education and training