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Supports the successful execution of all operations in the hotel operations departments (including Front Office, Engineering/Maintenance and Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed.
Job Responsibility:
Supports the successful execution of all operations in the hotel operations departments (including Front Office, Engineering/Maintenance and Housekeeping) and managing staff
Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department
Ensures that standards and procedures are being followed
Supports Rooms Operations Team
Supporting Property Rooms Operations Function(s)
Managing and Monitoring Activities that Affect the Guest Experience
Assisting in Managing Profitability
Requirements:
High school diploma or GED
4 years experience in the guest services, front desk, housekeeping, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the guest services, front desk, housekeeping, or related professional area