Rooms Intern: Housekeeping Job at Marriott Bonvoy

Rooms Inspector

Enter status of rooms cleaned. Complete checklists to report cleanliness and con...

Location

United States , Plano

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
None

Job Responsibility

Enter status of rooms cleaned
Complete checklists to report cleanliness and condition of each assigned area
Complete required Housekeeping paperwork
Identify room assignments and type of cleaning required for each room
Inspect guest rooms after being cleaned by Housekeeper
Respond promptly to requests from guests and other departments
Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
serve as a role model
Follow all company and safety and security policies and procedures

Parttime

Housekeeping Office Coordinator

The Housekeeping Office Coordinator supports daily housekeeping operations by ma...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Housekeeping procedures, room status terminology, and daily operational workflows
How to use housekeeping and property management systems (e.g., room reports, logging requests, tracking assignments)
Company safety policies, PPE requirements, and emergency protocols
Confidentiality, data protection, and privacy standards for guests and employees
Effective communication techniques for interacting with staff, cross department teams, and guests
How to prepare, proofread, and maintain departmental documentation and logs
Procedures for reporting maintenance issues, urgent repairs, and preventative maintenance requests
Quality assurance expectations and standards for cleanliness and service delivery
Basic scheduling principles, including shift coverage and workload distribution
Professional appearance, conduct, and service focused behaviours aligned with brand standards

Job Responsibility

Coordinate daily housekeeping operations, including room status updates, staff assignments, and priority room handling
Maintain accurate records, reports, training logs, and absence documentation, ensuring timely submission to HR
Support safe working practices by following all health, safety, and emergency procedures
Ensure effective communication between Housekeeping, Front Office, Engineering, and Laundry
Assist with rota/schedule preparation and ensure accurate distribution to the team
Monitor discrepant rooms, “Do Not Disturb” statuses, and vacant dirty rooms, resolving issues promptly with relevant departments
Provide professional, timely responses to guest and internal service requests
Help maintain quality and cleanliness standards by supporting audits, inspections, and follow up actions
Support management by ensuring tasks are completed on time and to expected standards
Contribute positively to team morale, collaboration, and a respectful, productive work environment

What we offer

28 days holiday (including Bank Holidays), with increasing entitlement based on length of service
Annual Performance Review pay adjustments
Complimentary gym and spa access
Free meals while at work
Dry-cleaning service availability for uniforms
Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more
20% discount at any of the St. Pancras outlets
Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries
Travel ticket season loan
Life Assurance Scheme

Fulltime

Supervisor-Housekeeping

Location

Japan , Tokyo

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
Document and resolve issues with discrepant rooms with the Front Desk
Prepare, distribute, and communicate changes in room assignments
Communicate issues to next shift
Complete required paperwork
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Follow all company and safety and security policies and procedures

Fulltime

Butler

Butler position at Hotel Cala di Volpe and Hotel Cervo, Costa Smeralda, part of ...

Location

Italy , Costa Smeralda

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
previous experience in the same position

Job Responsibility

Build a direct relationship with the guest and anticipate their needs
Provide assistance during Pre-Arrival, Arrival, and throughout the Stay
Deliver impeccable, elegant, and discreet service in line with The Luxury Collection brand values
Act as the main point of contact for any request, coordinating internal departments (Packing & Unpacking Service, Beverage Service, Laundry)
Welcome guests upon arrival and respond to requests for special services (luggage, laundry, transportation)
Gather, summarize, and provide information about the property and surrounding area, including events and special activities
Inspect guest rooms after being cleaned by Housekeeper to ensure quality standards
Verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Document and resolve issues with discrepant rooms with the Front Desk

Fulltime

Head Butler

Build a direct relationship with the guest and anticipate their needs. Provide a...

Location

Italy , Costa Smeralda

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
previous experience in the same position

Job Responsibility

Build a direct relationship with the guest and anticipate their needs
Provide assistance during Pre-Arrival, Arrival, and throughout the Stay
Deliver impeccable, elegant, and discreet service in line with The Luxury Collection brand values
Act as the main point of contact for any request, coordinating internal departments (Packing & Unpacking Service, Beverage Service, Laundry)
Welcome guests upon arrival and respond to requests for special services (luggage, laundry, transportation)
Gather, summarize, and provide information about the property and surrounding area, including events and special activities
Inspect guest rooms after being cleaned by Housekeeper to ensure quality standards
Verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Document and resolve issues with discrepant rooms with the Front Desk

Fulltime

Butler

Build a direct relationship with the guest and anticipate their needs. Provide a...

Location

Italy , Costa Smeralda

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
previous experience in the same position

Job Responsibility

Build a direct relationship with the guest and anticipate their needs
Provide assistance during Pre-Arrival, Arrival, and throughout the Stay
Deliver impeccable, elegant, and discreet service in line with The Luxury Collection brand values
Act as the main point of contact for any request, coordinating internal departments (Packing & Unpacking Service, Beverage Service, Laundry)
Welcome guests upon arrival and respond to requests for special services (luggage, laundry, transportation)
Gather, summarize, and provide information about the property and surrounding area, including events and special activities
Inspect guest rooms after being cleaned by Housekeeper to ensure quality standards
Verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Document and resolve issues with discrepant rooms with the Front Desk

Fulltime

Assistant Housekeeping Manager

An organized and motivated Assistant Housekeeping Manager to oversee our cleanin...

Location

United States , Nashville

Salary:

55000.00 - 60000.00 USD / Year

AvantStay

Expiration Date

Until further notice

Requirements

2+ years of hospitality/housekeeping experience
Basic skills in Microsoft Office (Excel, Word & PowerPoint)
Ability and availability to work weekends, holidays, and with an overall flexible work schedule to fit current business needs
Reliable car, a valid driver’s license and residence within short distance of market properties
Ability to spend a majority of working time standing, walking, and driving to properties
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, stoop, and occasionally push, pull and lift more than 25 lbs.
Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines and work in a fast paced environment
Responsiveness via Slack and email
Business needs dictate hands-on, in-market presence.

Job Responsibility

Assist the Housekeeping Manager in creating cleaning assignments to ensure proper coverage and completion of regularly scheduled projects
Conduct daily inspections of guest rooms to ensure standards are met
Ensure timing of cleanings meet designated guidelines
Conduct housekeeping training for new room attendants
Assist the Housekeeping Manager in conducting monthly linen inventory
Identify housekeeping issues and provide feedback to vendors
Report maintenance deficiencies to ensure they are addressed promptly
Support the Central Operations and local teams with escalated guest concerns by responding to emails, calls and internal communications
Occasional need to perform housekeeping and maintenance duties such as cleaning rooms and public areas as well as laundry duties
Other projects and duties as assigned.

What we offer

Annual starting salary of $55,000 - $60,000 + performance bonus (dependent on your skills and experience)
Generous company-sponsored insurance (medical, dental, vision, life, etc.)
Flexible paid time off
Complimentary and discounted stays at AvantStay properties
Pre-tax retirement savings plans offered via Betterment
Paid parental leave
Fitness reimbursement
Cell phone reimbursement
Mileage reimbursement.

Fulltime