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Rooms Inspector position at Residence Inn by Marriott Los Angeles Glendale. The role involves inspecting guest rooms, ensuring cleanliness standards, completing paperwork, and supporting the housekeeping team and management. The position is part of the Housekeeping & Laundry career area.
Job Responsibility:
Enter status of rooms cleaned
Complete checklists to report cleanliness and condition of each assigned area
Complete required Housekeeping paperwork
Identify room assignments and type of cleaning required for each room
Inspect guest rooms after being cleaned by Housekeeper
Respond promptly to requests from guests and other departments
Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
serve as a role model
Follow all company and safety and security policies and procedures
report any maintenance problems, safety hazards, accidents, or injuries
complete safety training and certifications
properly store flammable materials
Ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
Welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
Ensure adherence to quality expectations and standards
identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
Develop and maintain positive working relationships with others
support team to reach common goals
listen and respond appropriately to the concerns of other employees
Speak with others using clear and professional language
Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Stand, sit, kneel, or walk for an extended period across an entire work shift
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Enter and locate work-related information using computers and/or point of sale systems
Visually verify and interpret written documents
Perform other reasonable job duties as requested by Supervisors
Requirements:
High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
No license or certification required
Ability to enter status of rooms cleaned
Ability to complete checklists to report cleanliness and condition of each assigned area
Ability to complete required Housekeeping paperwork
Ability to identify room assignments and type of cleaning required
Ability to inspect guest rooms after being cleaned by Housekeeper
Ability to respond promptly to requests from guests and other departments
Ability to enter guest rooms following procedures for gaining access and ensuring vacancy before entering
Ability to assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Ability to follow all company and safety and security policies and procedures
Ability to report any maintenance problems, safety hazards, accidents, or injuries
Ability to complete safety training and certifications
Ability to properly store flammable materials
Ability to ensure uniform and personal appearance are clean and professional
Ability to maintain confidentiality of proprietary information
Ability to protect company assets
Ability to welcome and acknowledge all guests according to company standards
Ability to anticipate and address guests’ service needs
Ability to assist individuals with disabilities
Ability to thank guests with genuine appreciation
Ability to ensure adherence to quality expectations and standards
Ability to identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
Ability to develop and maintain positive working relationships with others
Ability to support team to reach common goals
Ability to listen and respond appropriately to the concerns of other employees
Ability to speak with others using clear and professional language
Ability to move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Ability to stand, sit, kneel, or walk for an extended period across an entire work shift
Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Ability to enter and locate work-related information using computers and/or point of sale systems
Ability to visually verify and interpret written documents
Ability to perform other reasonable job duties as requested by Supervisors