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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Rooms Guest Service Assistant

Fiji, Tokoriki Island · Job Posted May 05, 2026
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Job Description

The Room Guest Service Assistant is responsible for delivering prompt, courteous, and professional in-room dining service to guests in accordance with company standards. This role ensures accurate order delivery, high service quality, cleanliness of service areas, and effective communication with the Room Service, Kitchen, and Front of House teams to enhance the overall guest experience. This role is island‑based and requires working on a rostered stay‑on‑island schedule.

Job Responsibility

  • Deliver food and beverage orders to guest rooms promptly and professionally
  • Set up trays, trolleys, and in-room dining service according to brand standards
  • Ensure accuracy of orders and presentation before delivery to guests
  • Provide friendly, courteous, and professional service at all times
  • Clear trays, trolleys, and used service items from guest rooms and corridors
  • Maintain cleanliness and organization of room service pantries and equipment
  • Follow food safety, hygiene, health, and safety standards at all times
  • Complete required service documentation and checks accurately
  • Communicate effectively with kitchen and service teams to ensure smooth operations
  • Perform manual handling duties and other reasonable tasks as assigned

Requirements

  • Previous experience in room service, food and beverage, or a similar guest service role is an advantage
  • Must have legal working rights in Fiji.

What we offer

  • Exclusive staff discounts on food and beverage and hotel accommodation across all Marriott International properties for you, your family, and friends
  • Opportunities to grow, develop, and progress through internationally recognized training and exciting career pathways within the Marriott International group
  • Genuine care for associates’ physical, emotional, and financial wellbeing through the Employee Assistance Program
  • Work for the largest hotel network in the world that values equality, diversity, and inclusiveness
  • Duty meals provided
  • Associate transportation
  • Prorated accrued sick leave payout on a yearly basis
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