Rooms Guest Service Assistant Job at Marriott Bonvoy (Tokoriki Island)

Rooms Guest Service Assistant

The Room Guest Service Assistant is responsible for delivering prompt, courteous...

Location

Fiji , Tokoriki Island

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Previous experience in room service, food and beverage, or a similar guest service role is an advantage
Must have legal working rights in Fiji.

Job Responsibility

Deliver food and beverage orders to guest rooms promptly and professionally
Set up trays, trolleys, and in-room dining service according to brand standards
Ensure accuracy of orders and presentation before delivery to guests
Provide friendly, courteous, and professional service at all times
Clear trays, trolleys, and used service items from guest rooms and corridors
Maintain cleanliness and organization of room service pantries and equipment
Follow food safety, hygiene, health, and safety standards at all times
Complete required service documentation and checks accurately
Communicate effectively with kitchen and service teams to ensure smooth operations
Perform manual handling duties and other reasonable tasks as assigned

What we offer

Exclusive staff discounts on food and beverage and hotel accommodation across all Marriott International properties for you, your family, and friends
Opportunities to grow, develop, and progress through internationally recognized training and exciting career pathways within the Marriott International group
Genuine care for associates’ physical, emotional, and financial wellbeing through the Employee Assistance Program
Work for the largest hotel network in the world that values equality, diversity, and inclusiveness
Duty meals provided
Associate transportation
Prorated accrued sick leave payout on a yearly basis

Parttime

Rooms Guest Service Assistant

Respond promptly to requests from guests and other departments. Fill cart with s...

Location

Fiji , Momi Bay

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Respond promptly to requests from guests and other departments
Fill cart with supplies and transport cart to assigned area
Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
Replace guest amenities and supplies in rooms
Replace dirty linens and terry with clean items
Make beds and fold terry
Clean bathrooms
Remove trash, dirty linen, and room service items
Check that all appliances are present in the room and in working order
Straighten desk items, furniture, and appliances

What we offer

Training
Development
Recognition
A place where you can pursue your passions in a luxury environment with a focus on holistic well-being

Parttime

Guest Service Assistant

Our Guest Service Assistants are responsible for providing the highest level of ...

Location

United Kingdom , Birmingham

Salary:

13.21 GBP / Hour

Aimbridge Hospitality EMEA

Expiration Date

July 26, 2026

Requirements

Communication skills
Organizational skills
Flexibility
Technical skills

Job Responsibility

Covering reception, breakfast or housekeeping
Greeting guests
Assisting with check-in and check-out
Working in breakfast or cleaning rooms
Offering support to colleagues across all business areas to ensure a first-class guest experience

What we offer

Industry leading training and leadership development opportunities
Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
24/7 access to our employee assistance programme
Flexible working opportunities
Paid breaks
Starting salary above national minimum wage
Access to hotel gym facilities
International employee discounts in hotels
flexible working opportunities

Parttime

Rooms Guest Service Attendant

Respond promptly to requests from guests and other departments. Fill cart with s...

Location

Fiji

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

No high school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None
Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance
Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Stand, sit, kneel, or walk for an extended period across an entire work shift
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination

Job Responsibility

Respond promptly to requests from guests and other departments
Fill cart with supplies and transport cart to assigned area
Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
Replace guest amenities and supplies in rooms
Replace dirty linens and terry with clean items
Make beds and fold terry
Clean bathrooms
Remove trash, dirty linen, and room service items
Check that all appliances are present in the room and in working order
Straighten desk items, furniture, and appliances

Parttime

Nights Guest Service Assistant

As our Nights Guest Service Assistant you’ll be responsible for providing except...

Location

United Kingdom , Stansted

Salary:

27699.00 GBP / Year

Aimbridge Hospitality EMEA

Expiration Date

Until further notice

Requirements

Attention to detail: it's essential that you have a keen eye for detail to ensure that guest rooms and common areas are clean, tidy, and well-maintained.
Communication skills: it's important that you possess excellent communication skills, both verbal and written, to effectively communicate with guests and colleagues.
Customer service skills: You should be friendly, welcoming, and able to handle guest inquiries and complaints in a professional and courteous manner.
Organisational skills: it's important that you have a strong attention to detail to manage guest reservations and maintain a clean and organised workspace.
Technical skills: A Guest Service Advisor should have basic computer skills, including proficiency in Microsoft Office, email, and internet use. Additionally, some experience with hotel management software systems such as Opera or Fidelio will be an added advantage
Teamwork: you'll be a first class team player ready to work in tandem with all other operational colleagues in the hotel

Job Responsibility

Providing exceptional customer service to guests, including checking them in and out, handling inquiries and complaints, booking reservations
Maintaining a clean and organised front desk area
Supporting operations in food and beverage, maintenance and all other areas that require first class customer service skills and exemplary team work skillset

What we offer

Industry leading training and leadership development opportunities
Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
24/7 access to our employee assistance programme
Uncapped incentives to reward you for your contributions
Company sick pay - Giving you piece of mind when you need it the most

Fulltime

Assistant Guest Service Manager

Process all guest check-ins, verifying guest identity, form of payment, assignin...

Location

Malaysia , Putrajaya

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
Set up accurate accounts for each guest according to their requirements
Enter Marriott Rewards information
Ensure rates match market codes, document exceptions
Secure payment prior to issuing room key, verify/adjust billing
Compile and review daily reports/logs/contingency lists
Complete cashier and closing reports
Supply guests with directions and property information
Accommodate guest requests, contacting appropriate staff if necessary
Follow up to ensure requests have been met

Fulltime

Assistant Guest Service Manager

Location

South Korea , Seoul

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
Set up accurate accounts for each guest according to their requirements
Enter Marriott Rewards information
Ensure rates match market codes, document exceptions
Secure payment prior to issuing room key, verify/adjust billing
Compile and review daily reports/logs/contingency lists
Complete cashier and closing reports
Supply guests with directions and property information
Accommodate guest requests, contacting appropriate staff if necessary
Follow up to ensure requests have been met

Fulltime

Assistant Guest Service Manager

Location

Malaysia , Putrajaya

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
Set up accurate accounts for each guest according to their requirements
Enter Marriott Rewards information
Ensure rates match market codes, document exceptions
Secure payment prior to issuing room key, verify/adjust billing
Compile and review daily reports/logs/contingency lists
Complete cashier and closing reports
Supply guests with directions and property information
Accommodate guest requests, contacting appropriate staff if necessary
Follow up to ensure requests have been met

Fulltime

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Rooms Guest Service Assistant

Job Description

Job Responsibility

Requirements

What we offer

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Assistant Guest Service Manager

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