Rooms Division Manager, Marriott Bonvoy

Rooms Division Manager

Marriott Bonvoy

Location:
United States, Kansas City

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

80000.00 - 90000.00 USD / Year

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Job Description:

This position is responsible for overseeing all day-to-day Rooms Division operations to deliver an excellent service experience while evaluating guest satisfaction and setting department targets and objectives.

Job Responsibility:

Ensures the efficient and effective operations of the Hotel
Recruit, manage, train and develop the Room Division team and other team members
Ensures the guest satisfaction levels and monitor guest service scores, comments, and social interactions to provide continuous improvement
Participates in the development of short term and long term financial and operational plans for the hotel
Ensure security and safety for the hotel’s assets
Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
Ensures Hotel policies and procedures are adhered to
Assists General Manager with the execution of hotel objectives

Requirements:

An experienced focused service General Manager, full-service Assistant General Manager, or previous Room Division Manager, with at least 2 years of leadership in hotel operations
Working knowledge of FSPMS, Marsha, ADP and Marriott brand standards
Knowledgeable in financial statements and budget including staffing guidelines
Proven ability to deliver exceptional guest service results as measured through guest satisfaction
Great at developing, and/or implementing policies, procedures and systems to improve business operations
Able to embrace property safety programs to include training, reporting and incentives
Display initiative, perseverance and analytical skills
Engaged, authentic, and prepared to positively impact performance for a 'best in class' hotel

What we offer:

Health, vision and dental insurance -1st of Month after 30 days
401(k) Match
Free Meals and Parking
Paid Vacation
Paid Holidays
Cell Phone Allowance
Discount programs for shopping, travel, tickets and more
Access to our Talent team to help you reach your career growth goals

Additional Information:

Job Posted:
June 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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