Rooms Division Manager Job at Marriott Bonvoy

Rooms Division Trainee

Build upon your classroom studies through our Hotel Internship Program opportuni...

Location

Italy , Venice

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Current college or university student

Job Responsibility

Gain hands-on experience in hotel operations
Immerse in Marriott's culture and business
Explore career opportunities in the travel industry

What we offer

Training and development opportunities
Recognition
Holistic well-being focus
True camaraderie with diverse co-workers

Fulltime

New

Director of Rooms

The Director of Rooms is a Division Head position reporting to the Hotel Manager...

Location

Canada , Toronto

Salary:

145000.00 - 165000.00 CAD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum of 8 years’ experience in luxury hotel operations management, or experience in a comparable role
Extensive knowledge of Rooms Division operations, with strong expertise in Housekeeping
Experience working in a unionized environment is an asset
Strong leadership, interpersonal, and employee development skills
Exceptional luxury guest service and problem-resolution abilities
Ability to multi-task and perform effectively in a high-volume, fast-paced environment
Flexibility to support a 24-hour operational environment
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
experience with Amadeus HotSOS and OPERA PMS is an asset
Hospitality Management degree preferred but not required with relevant experience

Job Responsibility

Provide leadership and management for the Rooms Division
Communicate effectively with employees and managers to ensure operational needs are met
Review and monitor schedules for all Rooms Division departments
Oversee the selection, training, development, and performance management of employees and leaders within the Rooms Division
Resolve guest concerns with professionalism and care
Ensure financial goals are achieved by monitoring labor, supply, and equipment expenses
Act decisively in matters relating to guest and employee safety, security, well-being, and satisfaction
Maintain strong visibility within the operation, build relationships with regular guests, and cultivate new guest relationships
Work a flexible schedule, including evenings, weekends, and holidays
Provide assistance to other hotels as requested for specific projects or business needs

What we offer

Paid time off, including vacation days, management holiday days, and sick days
Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
Complimentary meal per shift in our employee dining room, OASIS
Complimentary dry cleaning of business clothes
Excellent Training and Development opportunities, including educational assistance, discounted eCornell courses, and access to complementary e-training
Robust extended flex benefit plan through Manulife, including medical, HCSA, dental, vision, life insurance, virtual health care, EAP, DPSP/RRSP/TFSAs
Monthly Employee Recognition celebrations and Bi-Annual Employee Parties
Sponsorship of work permits for qualifying candidates

Fulltime

Assistant Director of Rooms

The Assistant Director of Rooms directs and controls the activities of the Front...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

3 to 5 Years’ Experience in Operations Rooms and as Department Head
Degree holder in hotel or any other related field
Strong leadership and interpersonal skills
Flexibility to work rotating shifts, weekends, and public holidays as required by hotel operations
Excellent reading, writing, and oral proficiency in English language
Must be able to speak, read, and write Bahasa Malaysia
Must have the right to work in Malaysia

Job Responsibility

Manages the Department Heads in the departments named above
Ensures thorough communications and follow-up on any problems, guest or employee requests or special requirements, and hotel initiatives
Interviews and trains the staff
Conducts Performance Evaluations and disciplines staff when needed
Reviews and monitors schedules of staff in all departments in the Rooms Division
Supports Department Heads with team development plans, coaching, and continuous skills enhancement to elevate overall performance and engagement
Monitors departmental activities to ensure that standards are being met, staff is being supported, and guest needs are delivered consistently
Inspects all areas of responsibility in the Rooms Division
Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Resolves complaints in person, by phone, or through written message

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals

Fulltime

Director of Operations

The Director of Operations is a key strategic leader responsible for overseeing ...

Location

United States , Cleveland

Salary:

50000.00 - 65000.00 USD / Year

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Bachelor’s degree, preferably in Hospitality Management
Minimum of 8 years of progressive growth in the Rooms Division operations
Excellent communicator, including written skills and the ability to speak in front of large groups of people
Competent leadership skills focused on directing and mentoring all departments towards achieving the resort’s customer service objectives
Working knowledge of all departments in the hotel
Experience to fill in for the Resort General Manager when needed
Experience in preparing hotel forecasts and working knowledge of all computer systems used to prepare and report financial results
Team player mindset that works closely with and supports all resort Division Heads and their teams

Job Responsibility

Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards
Ensure appearance standards are maintained
Maintain work areas neat and organized
Manage hotel rooms division to ensure efficient and profitable operation
Promote employee empowerment
Report all unsafe conditions immediately
Select, train, supervise, schedule, develop, discipline, and counsel employees according to Davidson policies and procedures
Answer guest complaints and resolve problems
Assist in maintaining high safety awareness
Attend required meetings

What we offer

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities

Fulltime

New