Rooms Division Manager Job at Marriott Bonvoy

Rooms Division Manager

The Rooms Division Manager oversees all aspects of the Front Office, Housekeepin...

Location

United States , Denali

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

3+ years of progressive leadership experience in hotel operations, preferably in Rooms Division management
Strong understanding of front office systems (PMS), housekeeping operations, and guest service standards
Proven ability to lead, motivate, and develop seasonal staff from diverse backgrounds
Excellent leadership and communication skills, assisting the team with inquiries and concerns, as well as resolving production complaints
Must have a valid driver's license and be able to obtain DOT certification to operate DOT regulated vehicles
Excellent communication, organizational, and problem-solving skills
Flexibility to adapt in a dynamic, fast-paced seasonal environment
Must be willing to live and work in a remote, seasonal resort community near Denali National Park

Job Responsibility

Lead and manage the Rooms Division, including Front Desk, Housekeeping, and Guest Services teams
Ensure seamless daily operations, maintaining a strong presence on property to support staff and interact with guests
Develop and implement service standards, policies, and procedures that align with Denali Park Village’s guest-focused culture
Monitor guest feedback and operational performance metrics to identify and implement improvements
Responsible for staffing, scheduling, performance management and evaluations, training, and resource planning
Partner with Maintenance, Food & Beverage, and Retail teams to ensure a cohesive guest experience
Oversee inventory control for linens, amenities, and housekeeping supplies
Support revenue management by monitoring occupancy, room assignments, and rate strategies
Uphold health, safety, and cleanliness standards in compliance with company and local regulations
Must have the ability to multi-task, as success in this role will be defined as being able to think quickly and adjust/adapt as necessary to accomplish goals

What we offer

Competitive wages
Comfortable on-site housing
On-site gym
Inclusive meal plan

Fulltime

Rooms Division Manager

Assists in managing the execution of all operations in the rooms area department...

Location

Indonesia , Jakarta

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the guest services, front desk, housekeeping, or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the guest services, front desk, housekeeping, or related professional area

Job Responsibility

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff
Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department
Monitors compliance with standards and procedures
Leads specific team while assisting with meeting or exceeding property goals
Verifies that goals are being translated to the team as they relate to guest tracking and productivity
Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service
Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths
Verifies that the team has the capabilities to meet expectations
Leads by example demonstrating self-confidence, energy and enthusiasm
Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them

Fulltime

Rooms Division Manager

Join the team for a newly opened luxury boutique hotel, part of the Autograph Co...

Location

Spain

Salary:

26000.00 - 30000.00 EUR / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Previous experience in leadership positions within Rooms Division, Front Office, or Hotel Operations
Degree or studies in Hospitality Management / Tourism
Organized and solution-oriented profile with a strong customer focus
Strong leadership and team management skills
Fluent English required

Job Responsibility

Ensure the smooth daily operation of Front Office, Housekeeping, and Guest Services
Guarantee compliance with Autograph Collection brand standards across all guest touchpoints
Coordinate operations during high occupancy periods, events, and special situations
Supervise service quality throughout the entire guest stay
Analyze guest satisfaction surveys and implement continuous improvement plans
Lead, motivate, and develop department teams and managers
Plan staff schedules, manage absences, and ensure proper operational coverage
Supervise Front Office and Housekeeping cost control
Oversee housekeeping resources such as cleaning supplies, laundry, amenities, and operational materials
Participate in the department budget planning and ensure compliance with key KPIs

What we offer

Employee discounts
Discounts at all Marriott International hotels
Competitive salary
On-site cafeteria
Performance-based bonuses
Life insurance

Fulltime

Rooms Division Manager

Reporting to the General Manager, the Rooms Division Manager is an integral lead...

Location

United Kingdom

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Proven experience as a Rooms Division Manager or in a similar leadership role within a luxury 4- or 5-star hotel
Strong knowledge of Front Office, Night Operations, and Housekeeping, preferably in a small to medium-sized hotel
Demonstrated ability to manage busy Front of House operations calmly and efficiently during peak periods
Professional, reliable, and maintains high personal standards of appearance and conduct
Excellent time management and multitasking skills, with strong attention to detail
Effective communicator, able to collaborate with all levels of staff and management
Knowledgeable with Marriott Brand Standards will be considered advantageous

Job Responsibility

Oversee daily operations of the Rooms Division, including Front Office, Reservations, and Housekeeping, ensuring excellent guest service and operational efficiency
Foster an inclusive and positive culture, promoting teamwork, engagement, and staff development in line with company values
Monitor departmental performance, guest satisfaction, and operational metrics, identifying areas for improvement and supporting strategic decisions
Ensure full compliance with health, safety, and fire regulations in front-of-house areas, maintaining a safe environment for guests and staff
Maintain adherence to Marriott brand standards, legal requirements, and internal policies, driving continuous improvement in processes and systems (e.g., Opera PMS)

What we offer

Competitive Salary and Annual Performance Bonus

Fulltime

Rooms Division Manager

Responsible for the management and coordination of all Rooms area departments (i...

Location

India , Ranthambore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area

Job Responsibility

Champions the brand’s service vision for product and service delivery
Communicates a clear and consistent message regarding departmental goals to produce desired results
Makes and executes the necessary decisions to keep property moving forward toward achievement of goals
Monitors and promotes room rates, specials, and promotions at the residence
Monitors expected arrivals and departures
Coordinates and makes preparations for group activities
Runs and reviews critical information contained in Rooms division reports
Operates all department equipment as necessary and reporting malfunctions
Ensures employees have the proper supplies and uniforms
Understands night audit procedures and being able to comprehend and utilize reports as necessary

What we offer

Opportunities for training, development, recognition
A place where you can pursue your passions in a luxury environment with a focus on holistic well-being

Fulltime

Manager in Training (Rooms Division)

The Manager in Training (MIT) Programme at Four Seasons is an 18-month accelerat...

Location

Singapore , Singapore

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Preferably with a degree in Hospitality Management or its equivalent
Potential to lead and motivate others
Curiosity and interest in the luxury market
Go-getter, assertive, creates own opportunities
Previous experience within Four Seasons (or a top luxury group) will be an advantage
Kindly note that due to work visa restrictions, position is open to Singaporeans only

Job Responsibility

You will be exposed to different departments through quick hotel-wide rotations
Start in-depth departmental learning by mastering key line position(s), then move into a Supervisor or acting Assistant Manager role to practice management skills
To solidify your learning, you will take charge of your management experience and project work with the tools (e.g. Training Syllabus, Manuals and Experience Maps etc.) provided

What we offer

Career growth opportunities
Unique strong culture
Best-in-industry training
Complimentary stays at Four Seasons properties (based on availability), with discounted meals
Paid holidays/vacation
Dental and medical/life insurance
Employee service awards/Birthday Gift
Annual employee party/social and sporting events
Complimentary meals in dedicated employee restaurant

Fulltime

Manager in Training - Rooms Division

The Manager in Training (MIT) program at Four Seasons is a thoughtfully crafted ...

Location

Australia , Sydney

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Eligible working rights in Australia
Availability to work a full-time roster for the full duration of the program (up to 18 months)
One to two years’ experience in hospitality or a service-driven environment
Evidence of leadership through work experience, studies, or extracurricular involvement
A genuine passion for growth, learning, and building a long-term career with Four Seasons
Strong communication skills in English

Job Responsibility

Bring positive energy and genuine warmth to everything you do
Lead with integrity and purpose, demonstrating a strong work ethic and thoughtful decision-making
Learn, embody, and uphold Four Seasons service and cultural standards
Anticipate guest needs, actively seek feedback, and respond with care, urgency, and professionalism
Lead daily shift briefings and support the end-to-end training journey of new team members
Work collaboratively and discreetly, maintaining the highest standards of confidentiality and professionalism
Immerse yourself in the Four Seasons culture, values, and philosophy
Participate in — and at times lead — meetings and training sessions
Develop a deep understanding of all line-level roles within your department

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Rooms Division Coordinator

Run sold room reports, verify room status, determine discrepant rooms, prioritiz...

Location

Bermuda

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

Job Responsibility

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
Document and resolve issues with discrepant rooms with the Front Desk
Prepare and distribute room assignments to Housekeeping staff
Record, monitor, and update list of 'Do Not Disturb' rooms
Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the 'Do Not Disturb' list
Complete required Housekeeping paperwork
Follow all company and safety and security policies and procedures
report any maintenance problems, safety hazards, accidents, or injuries

Fulltime

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Rooms Division Manager

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