Rooms Controller Job at Four Seasons (Río Grande)

Rooms Controller

Four Seasons

Location:
United States of America , Río Grande

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Rooms Controller plays a key role in maximizing room availability, managing inventory, and supporting daily operational efficiency across the Rooms Division. This position works closely with Front Office, Housekeeping, and Revenue teams to ensure accurate room status, smooth guest arrivals, and an exceptional guest experience. The ideal candidate is analytical, organized, and thrives in a fast-paced, luxury hospitality environment.

Job Responsibility:

Manage daily room inventory, room assignments, and availability to support occupancy and revenue goals
Coordinate closely with Front Office and Housekeeping to ensure accurate room status and timely room readiness
Support VIP arrivals, group blocks, upgrades, and special guest requests
Monitor discrepancies and resolve room status issues promptly
Assist with forecasting, reporting, and occupancy analysis as needed
Ensure adherence to Four Seasons standards, policies, and service excellence
Communicate effectively with all departments to ensure a seamless guest experience

Requirements:

Previous experience in Rooms Operations, Front Office, or Revenue Management (luxury hospitality preferred)
Strong organizational and analytical skills with exceptional attention to detail
Ability to manage multiple priorities in a dynamic, fast-paced environment
Excellent communication and interpersonal skills
Proficiency with hotel property management systems (Opera or similar preferred)
Flexibility to work varying schedules, including weekends and holidays
A service-driven mindset aligned with Four Seasons values

What we offer:

Competitive salary and a comprehensive benefits package
Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for business clothing
Complimentary employee meals
Paid holidays, vacation, and sick days
Culinary, retail and wellness experiences at special rates

Additional Information:

Job Posted:
February 17, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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