Rooms Controller Job at Marriott Bonvoy (Sydney)

Job Description

At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Rooms Controller because together, we are better. Start your career at Sheraton, where you don't just work - you belong.

Job Responsibility

Assign rooms according to guest requests and preferences whenever possible
Handle general enquiries, creating meaningful guest experiences that are tailored to the guests requirements
Assist with verifying and adjusting billing for guests whilst following up with guest questions and requests, focusing on attention to detail
Be the 'face of the hotel' – welcoming and connecting with guests through each guest interaction from arrival to departure
Take guest reservation and perform cash handling & credit card responsibilities
Confirm reservations and cancellations whilst communicating status to appropriate departments
Organise and coordinate check-in/pre-registration procedures for arriving groups

Requirements

Experience with OPERA property management system or similar
Relevant experience in a similar supervisory role
Working rights in Australia
Enthusiastic to escalate your career
Self-motivated, driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude

What we offer

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Marriott Bonvoy - All Job Offers

Select Country

Rooms Controller

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Rooms Controller

Rooms Controller

Rooms Controller

Rooms Controller

Rooms Controller

Rooms Controller

Rooms Controller

Rooms Controller

Rooms Controller

Our AI answers in your language