Rooms Attendant, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, New York

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

29.90 - 39.87 USD / Hour

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Job Description:

The Rooms Attendant at The Westin New York at Times Square is responsible for cleaning and maintaining guest rooms and providing exceptional service to guests. Duties include replacing guest amenities, ensuring cleanliness, and adhering to safety and company standards. This position offers part-time hourly pay along with health, retirement, and wellness benefits.

Job Responsibility:

Respond promptly to requests from guests and other departments
fill cart with supplies and transport cart to assigned area
enter guest rooms following procedures for gaining access and ensuring vacancy before entering
replace guest amenities and supplies in rooms
replace dirty linens and terry with clean items
make beds and fold terry
clean bathrooms
remove trash, dirty linen, and room service items
check that all appliances are present in the room and in working order
straighten desk items, furniture, and appliances
dust, polish, and remove marks from walls and furnishings
vacuum carpets and perform floor care duties
welcome and acknowledge all guests according to company standards
assist individuals with disabilities
anticipate and address guests’ service needs
follow all company and safety and security policies and procedures
report any maintenance problems, safety hazards, accidents, or injuries
complete safety training and certifications.

Requirements:

Respond promptly to requests from guests and other departments
fill cart with supplies and transport cart to assigned area
enter guest rooms following procedures for gaining access and ensuring vacancy before entering
replace guest amenities and supplies in rooms
replace dirty linens and terry with clean items
make beds and fold terry
clean bathrooms
remove trash, dirty linen, and room service items
check that all appliances are present in the room and in working order
straighten desk items, furniture, and appliances
dust, polish, and remove marks from walls and furnishings
vacuum carpets and perform floor care duties
follow all company and safety and security policies and procedures
report any maintenance problems, safety hazards, accidents, or injuries
complete safety training and certifications
properly store flammable materials
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
speak with others using clear and professional language
support team to reach common goals
ensure adherence to quality expectations and standards.

What we offer:

Health care benefits
retirement benefits
earned paid time off and/or sick leave
life insurance
disability coverage
other life and work wellness benefits.

Additional Information:

Job Posted:
June 28, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Rooms Attendant