Roommate Housing Coordinator Job at Easterseals Arkansas (Little Rock)

Job Description

Summary: This position is responsible for the intake process for the Roommate Housing Program including referrals, matching survey, events, family meetings, apartment applications, coordination of technology assessment, etc. This includes coordinating roommate matches, guiding families through the housing process, ensuring effective communication with all families and individuals served, and managing housing logistics (lease, utilities, cable, etc.).

Job Responsibility

Manages and directs all aspects of the Roommate Housing interest list
Schedules and coordinates tours for interested individuals, family members and other stakeholders
Coordinates activities of the organization’s Roommate Housing Team
Engages with referrals to determine housing needs, answer questions, and initiate the intake process
Once the roommate match is confirmed, communicates with CES Waiver DSM to lead the development of the waiver plan of services for the individuals who will share an apartment and share overnight staffing and remote monitoring
Maintains current knowledge of eligibility, funding, and licensure requirements (DHS/DDS, DPSQA, PASSE)
Maintains information in database
Provides weekly reports on the status of referrals and participates in enrollment meetings
Manages inventories and purchase supplies for the department
Assists individuals in identifying and utilizing community resources and natural supports by working cooperatively with individuals, families, PASSE, state and federal agencies, and other service professionals
Thorough knowledge of CES Waiver licensing regulations and ESA policies and procedures
Complies with all policies and procedures included in ESA’s Rules of the Road defensive driving manual

Requirements

Bachelor’s Degree preferred. High School Diploma/GED and 3-5 years’ experience in providing administrative services in a program that supports individuals with an Intellectual Developmental Disability, or other Social Services or Health-Related program
Excellent interpersonal and leadership skills
Excellent organizational skills, attention to detail, and time management skills
Excellent written and verbal communication
Proficient knowledge of technology, and possesses ability to navigate multiple technology platforms
Ability to read, analyze, and interpret professional journals, technical procedures, statutes, or governmental regulations
Ability to present to groups and answer questions – both in person and via video conference
Strong computer skills to use email, calendar, word processor, spreadsheet, video conferencing, and presentation software
Demonstrated ability to work effectively and collaboratively with individuals served who have diverse learning levels
Ability to manage a diverse and demanding workload
Demonstrated commitment to the values of diversity, equity, and inclusiveness
Valid Arkansas Driver's License

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Roommate Housing Coordinator

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