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We are looking for a Room Service Waiter who shares a passion for excellence and luxury hospitality. Our Room Service Waiter have the opportunity to shape our guest experience by providing exceptional knowledge of the hotel.
Job Responsibility:
Deliver food orders including any special needs or requests to the guest in-room
Greet guests, describe selected items to the guest and vivid descriptions of each item’s origin, taste, and preparation methods
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
Delivery of daily amenities to guest rooms
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks securing room number and signature
Availability to work on shifts, holidays and night shifts
Requirements:
Ability to communicate professionally and accurately
Successful candidate must possess legal work authorization in United States
Ability to accurately read and work with computer systems
Strong Customer Service skills
Minimum 1 year of food service or customer service-related work
What we offer:
A competitive package (base salary and yearly bonus)
ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide
Learning & development: Opportunity to develop your talent and grow within your property and across the world