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Room Service Supervisor

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Four Seasons

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Location:
United States of America , Atlanta

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Plan, organize, control and direct the work of employees in the Room Service Department while ensuring guest satisfaction.

Job Responsibility:

  • Plan, organize, control and direct the work of employees in the Room Service Department while ensuring guest satisfaction
  • Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
  • Ensure quality and timeliness of all food items, as well as provide knowledge of wine and spirits
  • Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
  • Attend regular operational meetings to ensure effective coordination and cooperation between departments
  • Observe physical condition of facilities and equipment in the In-Room Dining area and make recommendations for corrections and improvements as needed
  • Assist with the service of food to guests
  • Assist with the cleaning of operational areas

Requirements:

  • College degree preferably specializing in hotel/restaurant management or equivalent experience
  • One to two years previous experience in a line, supervisory or assistant manager position in Food & Beverage
  • Working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures
  • Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting
  • Ability to operate computer equipment and other food & beverage computer systems
  • Reading, writing and oral proficiency in the English language
What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Discounted rates for Marta and/or Parking

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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