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Room Service Server

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Pyramid Global Hospitality

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Location:
United States , St. Michaels, Maryland

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

4.25 USD / Hour
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Job Description:

Room Service is responsible for taking guests’ orders over the phone and delivering food & beverage to guest rooms. They are responsible for ensuring accurate food orders as well as timely delivery.

Job Responsibility:

  • Be thoroughly familiar with the menus, ingredients, and methods of preparation for each dish, wine list, as well as hours of operation for all food and beverage outlets
  • Has a thorough knowledge of the room layout and the property in general. Is knowledgeable about the hotel and its amenities
  • Collects orders from the kitchen, ensuring they have been prepared correctly
  • and promptly and efficiently deliver to the guest’s room
  • Will submit signed checks and reconciling daily sales
  • Assists with the collection of Room Service trays and other food and beverage items from the guest rooms. This also includes proper breakdown of trays and other items
  • Be thoroughly familiar with all standards of proper service etiquette and will practice these standards throughout the guests dining experience
  • Consistently delivers courteous, professional service
  • Maintains high standards of cleanliness (personal appearance, equipment, and facility) always

Requirements:

  • Someone with an engaging and welcoming personality
  • Someone with 2-4 years of food service experience
  • Someone with knowledge of wine, beer, cocktails, and spirits
  • Someone who can work under pressure in a fast-paced environment
  • Someone with a passion for creating an exceptional experience for all guests
  • Someone with excellent communication skills
What we offer:
  • comprehensive health insurance
  • retirement plans
  • paid time off
  • on-site wellness programs
  • local discounts
  • employee rates on hotel stays
  • ongoing training and development opportunities
  • medical insurance with employer contribution
  • vision, dental, life, pet, and accident insurance options
  • 401(k) program with an employer match and immediate full vesting
  • exclusive discounts across our portfolio of hotels

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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