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Room Service Server

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Four Seasons

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Location:
United States of America , Houston

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Room Service Server provides exceptional quality and service to guests dining in-room. In this role, you will be tasked with serving food and beverages exactly as ordered, anticipating the guests’ needs and delivering memorable guest experiences.

Job Responsibility:

  • Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order, transport items to the guestroom in a timely manner to ensure proper food quality
  • Greet guests, describe selected items to the guest using interesting and vivid descriptions of each item’s origin, taste, and preparation methods, communicate options for removal of trays and dishware, respond to request for tray removal according to established time standards
  • Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
  • Anticipate guest needs, ascertain satisfaction, and offer suggestions, respond urgently and appropriately to guest concerns and requests
  • Properly and accurately close guest checks securing room number and signature, properly settle voided checks or complimentary meals

Requirements:

  • Minimum of one year experience in upscale food service
  • Must have the ability to carry and balance a tray
  • Must speak English comfortably with guests
  • Must be a problem-solver
  • Must have the ability to work with a team
What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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