This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Four Seasons Resort O'ahu at Ko Olina is looking for a Temporary Full Time Room Service Server who has a passion for excellence and the spirit of aloha. The Room Service Server reports to the In Room Dining Manager and serves guests needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods. The Overnight Server must maintain a level of independence and discipline to complete necessary tasks in order for the rest of the department to be successful.
Job Responsibility
Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest's original order
transport items to the guestroom in a timely manner to ensure proper food quality
Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods
communicate options for removal of trays and dishware
respond to request for tray removal according to established time standards
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks securing room number and signature
properly settle voided checks or complimentary meals
Maintain organization and discipline in completing overnight task list, preparation for AM shift, setting up daily operation for success
Requirements
Candidate must be fluent in English, both verbal and written
Candidates should have at least 1 year previous experience in a similar position in a luxury environment
Must be experienced in the areas of communication and computer skills
Service Passion
Requires attention to detail and problem solving skills
Successful candidates must possess legal work authorization in the United States
What we offer
401k Contribution available after first 30 days
Medical, Dental, & Vision via Kaiser or HMSA
Complimentary & Employee Discounted Accommodation at other Four Seasons Hotels and Resorts