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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Room Service Server

United Kingdom, Edinburgh · Job Posted February 17, 2026
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Job Description

W Edinburgh is hiring a Waiter/ress to join Room Service as part of the team! We invite you to play an integral part in bringing to life this unique brand in Edinburgh and a fast paced team. Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotels’ work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

Job Responsibility

  • Ensuring food and drinks are perfectly presented before serving to guests
  • Serve food courses and alcoholic beverages to guests in their rooms
  • Answer any questions on the menu selection, including how food has been prepared, any modifications that can be made, and what allergens are present
  • Communicate with the kitchen regarding questions, length of wait, product availability, meal requirements, allergies, dietary needs and special requests
  • Maintain cleanliness of work areas, china, glass and silverware before serving it to guests
  • Restock items
  • Present physical and accurate check to guests and process payments on service
  • Follow health and safety guidelines and policies to report accidents and injuries

Requirements

  • Strong organization and multi-tasking skills
  • The ability to stay calm under pressure
  • The ability to prioritize
  • Confidence interacting with guests
  • Good communication skills
  • A positive mindset
  • A genuine passion for working in hospitality

What we offer

  • World class training and development, including leadership development
  • Unlimited career opportunities (internationally and locally)
  • Wellness and mental health programmes
  • Discounted accommodation, food and beverage in over 9,000 hotels all over the world
  • Discounts for your friends and family
  • Specially curated discounts in thousands of shops
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