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The Four Seasons Hotel San Francisco at Embarcadero seeks a Room Service Server to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! We invite you to join Four Seasons San Francisco at Embarcadero. Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for individuals with not only the right skills but also the right attitude for the role!
Job Responsibility:
Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order
transport items to the guestroom in a timely manner to ensure proper food quality
Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
communicate options for removal of trays and dishware
respond to request for tray removal according to established time standards
Breakdown, clean, and set up room service tables, condiment setups, flatware, dishware, and room service side stations
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks securing room number and signature
properly settle voided checks or complimentary meals
Requirements:
Flexible schedule with the ability to work all shifts, weekends and holidays
Fluent English
At least 6 months of food service experience, preferably in a luxury hotel, resort, or in a fast-paced high-end restaurant
Ability to push, pull or lift up to 50lbs
Successful candidate must possess legal work authorization in the United States
What we offer:
Generous medical, dental & vision insurance plans
401k Retirement plan
8 weeks of New Parental Leave Pay
Complimentary accommodation at other Four Seasons Hotels and Resorts