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As a Room Service Order Taker, your role is crucial in ensuring a seamless and exceptional dining experience for our guests at Four Seasons. You will be responsible for not only taking guest orders but also effectively communicating any special requests to the kitchen and coordinating the delivery of these orders with the utmost attention to detail and adherence to Four Seasons Standards. Your ability to provide outstanding guest service through efficient order taking is paramount. Guests may have specific dietary preferences or unique requests that require clear communication to the kitchen staff. This includes allergies, food restrictions, or any specific instructions they might have. Your coordination skills will play a vital role in ensuring that orders are delivered promptly and accurately. Timeliness is key as guests expect their meals to arrive fresh and hot within an expected timeframe. Maintaining effective communication between the kitchen staff and delivery team will be essential in achieving this goal.
Job Responsibility:
Ensuring a seamless and exceptional dining experience for our guests
Taking guest orders
Effectively communicating any special requests to the kitchen
Coordinating the delivery of orders with the utmost attention to detail and adherence to Four Seasons Standards
Providing outstanding guest service through efficient order taking
Communicating dietary preferences or unique requests (allergies, food restrictions, specific instructions) to kitchen staff
Ensuring orders are delivered promptly and accurately
Maintaining effective communication between the kitchen staff and delivery team
Requirements:
In line with Saudization and local workforce localization requirements, this role is designated for Saudi Nationals
High school education or equivalent experience
Minimum one year food service or related work
Ability to communicate professional and accurately via telephone
English & Arabic Language is a must
What we offer:
Competitive Net Salary in a Tax-Free Environment
Competitive housing allowance
Transportation Allowance
21 days’ vacation
10 days Public Holidays per year
Complimentary employee meals
Medical Insurance
Life Insurance
Employee Assistance Program
Worldwide Complimentary Room Nights with Four Seasons