CrawlJobs Logo

Room Service Operations Coordinator

United States, South Beach · Job Posted January 10, 2026
Apply Position
Job Link Share

Job Description

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.

Job Responsibility

  • Serve as point of contact for clients
  • Communicate via phone and email
  • Update records, files, reservations
  • Answer guest inquiries
  • Proofread and edit written information
  • Follow company policies
  • Maintain professional appearance
  • Protect company assets
  • Welcome guests
  • Thank guests with genuine appreciation
  • Develop positive working relationships
  • Report to manager
  • Perform other reasonable job duties as requested

Requirements

  • Serve as point of contact for clients via phone and email
  • Enter and retrieve information from computer databases
  • Operate standard office equipment
  • Prepare documents using word processing, spreadsheet, database, or presentation software
  • Transmit information using computer, mail, or facsimile machine
  • Enter and locate work-related information using computers and/or point of sale systems
  • Follow company policies and procedures
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality
  • Welcome and acknowledge all guests
  • Anticipate and address guests’ service needs
  • Assist individuals with disabilities
  • Speak with others using clear and professional language
  • Prepare and review written documents
  • Answer telephones using appropriate etiquette
  • Develop positive working relationships
  • Support team goals
  • Listen and respond to concerns of other employees
  • Report accidents, injuries, and unsafe conditions
  • Move, lift, carry, push, pull, and place objects weighing ≤10 pounds

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Room Service Operations Coordinator

8 matching positions

Room Service Coordinator

Four Seasons Hotel London at Park Lane is seeking a Room Service Coordinator to ...
Location
Location
United Kingdom , London
Salary
Salary:
41500.00 GBP / Year
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in Food and Beverage coordination, room service, or hospitality operations
  • Strong communication skills and confidence speaking with guests
  • Excellent organisational skills and ability to remain calm under pressure
  • Attention to detail and a high level of accuracy
  • A service oriented mindset and professional manner
  • Comfortable using digital systems and applications
  • Flexibility to work a rotating schedule including evenings, weekends, and public holidays
  • Right to Work in the UK
Job Responsibility
Job Responsibility
  • Receive and process in room dining orders via telephone and mobile platforms with accuracy and professionalism
  • Provide clear, friendly, and confident menu knowledge to guests
  • Coordinate orders with the kitchen and service teams to ensure timely delivery
  • Communicate daily events, special menus, and guest requests to the wider team
  • Maintain accurate order records and ensure correct billing procedures
  • Handle guest enquiries and requests calmly, resolving issues where possible
  • Uphold Four Seasons service standards and ensure a consistently high level of guest satisfaction
What we offer
What we offer
  • £41,500 annual package inclusive of base salary and service charge
  • Structured 40 hour working week
  • Excellent training and clearly defined career development pathways
  • Strong internal progression opportunities across London and the global Four Seasons portfolio
  • Holiday entitlement increasing with service up to 33 days
  • Company Sick Pay, increasing with service
  • Life insurance while on duty
  • Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
  • 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
  • Complimentary meals while on duty in Zest, our staff cafeteria, with refreshments available throughout the day
  • Fulltime
Read More
Arrow Right

Room Service Coordinator

Four Seasons Hotel Seattle is looking for a Room Service Coordinator who shares ...
Location
Location
United States of America , Seattle
Salary
Salary:
22.95 USD / Hour
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous exposure to Hotel Operating Systems (Opera, Micros POS and HotSOS systems preferred)
  • Previous experience in office/event coordination or relatable experience
  • Strong communication and multi-tasking
  • Ability to smoothly navigate between engaging guests and handling complex administrative tasks
  • Food Handler’s Permit
  • Mixologist Permit
  • U.S. work authorization is required
Job Responsibility
Job Responsibility
  • Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards
  • Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste, and preparation methods
  • Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
  • check completed kitchen orders with the guest’s original order
  • coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality
  • Properly and accurately close amenity and guest checks
  • record guest charges and gratuities
  • Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
  • Compile, coordinate and reconcile amenity delivery by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion and billed accurately thereafter
  • Ensure all BEO’s and pre-orders are communicated with staff and kitchen
What we offer
What we offer
  • 13 Days Paid Time Off
  • 10 Paid Holidays/year
  • Medical/Dental/Vision Insurance
  • 401K Retirement savings plan, plus employer match program
  • Complimentary Room nights and discounted rates
  • Complimentary meals in our employee cafeteria
  • Employee Assistance Program
  • Investment in your Wellbeing
  • Paid Parental Leave & Short-Term Disability
  • Life Insurance
  • Fulltime
Read More
Arrow Right

Assistant Food and Beverage Operations Manager - Room Service

Assists with supervising food and beverage/culinary daily operations. Responsibi...
Location
Location
West Hollywood
Salary
Salary:
28.35 - 35.10 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 3 years experience in the food and beverage, culinary, or related professional area OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 1 year experience in the food and beverage, culinary, or related professional area
Job Responsibility
Job Responsibility
  • Assisting in the ordering of F&B supplies, cleaning supplies and uniforms
  • Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures
  • Supports and supervises an effective monthly self inspection program
  • Operates all department equipment as necessary and reports malfunction
  • Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met
  • Encourages and builds mutual trust, respect, and cooperation among team members
  • Develops specific goals and plans to prioritize, organize, and accomplish your work
  • Celebrates and fosters decisions that result in successes as well as failures
  • Communicates areas that need attention to staff and follows up to ensure understanding
  • Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements
  • Fulltime
Read More
Arrow Right

In Room Dining Operations Coordinator

Serve as the point of contact for clients and communicate with them by phone and...
Location
Location
United States , South Beach
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Serve as point of contact for clients
  • Communicate by phone and email
  • Enter and retrieve information from computer databases
  • Operate standard office equipment
  • Prepare documents using word processing, spreadsheet, database, or presentation software
  • Transmit information using computer, mail, or facsimile machine
  • Enter and locate work-related information using computers and/or point of sale systems
  • Follow all company policies and procedures
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality
Job Responsibility
Job Responsibility
  • Perform other reasonable job duties as requested by Supervisors
  • Fulltime
Read More
Arrow Right
New

Room Service Supervisor

Location
Location
Spain , Illes Balears
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • One to two years previous experience in a line or supervisory position in Food & Beverage
  • Working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures
  • Ability to operate computer equipment and other food & beverage computer systems
  • Legal right to work in Spain
  • Fluency in English and Spanish
Job Responsibility
Job Responsibility
  • Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
  • Ensure quality and timeliness of all food items, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience
  • Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
  • Attend regular operational meetings to ensure effective coordination and cooperation between departments
  • Observe physical condition of facilities and equipment in the In-Room Dining area and make recommendations for corrections and improvements as needed
  • Assist with training to the team when needed
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Fulltime
Read More
Arrow Right
New

Room Service Server

Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respo...
Location
Location
Hungary , Budapest
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1 year’s food service or equivalent experience
  • English and Hungarian proficiency
  • Ability to work all shifts including, AM's, PM's, weekends, and holidays
  • Excellent personal presentation and interpersonal skills
  • Attention to detail and the ability to multitask
  • Excellent communication skills
  • Ability to communicate professionally and accurately via telephone, count and record accurately and requires knowledge or the ability to operate computer equipment and the reservations system
  • EU work authorization
  • Candidate is able to stand and walk up to 8 hours and able to lift and carry up to 20 pounds
  • Strong F&B knowledge is a plus
Job Responsibility
Job Responsibility
  • Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
  • Coordinate amenity delivery by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion
  • Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards, describe the selection of Food & Beverage menu items to guests by offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods
  • Upsell efficiently in a courteous manner
  • Communicate guest orders including any special needs or requests to the kitchen using the Hotel’s point-of-sales system
  • and communicate with chef when necessary
  • Check completed kitchen orders with the guest’s original order
  • coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure food quality properly
  • Accurately close guest checks
  • record guest charges and gratuities
What we offer
What we offer
  • base salary + service charge
  • end-of-the-year bonus
  • private health insurance
  • complimentary daily employee meal
  • uniform that gets cleaned in the hotel
  • exclusive discount and travel programs with Four Seasons
  • comprehensive learning and development programs to help you master your craft
  • 50% discount in our Kollázs restaurant and Múzsa bar
  • international career opportunities
  • inclusive and diverse employee engagement events all year-round
  • Fulltime
Read More
Arrow Right
New

Room Service Order Taker

The In-Room Dining Order Taker is responsible for taking guest in-room dining or...
Location
Location
United States of America , Houston
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum one year food service or related work
  • Ability to communicate professional and accurately via telephone
  • Requires ability to operate computer equipment and other food & beverage computer systems
  • Requires reading, writing and oral proficiency in the English language.
Job Responsibility
Job Responsibility
  • Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards, describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods
  • Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
  • check completed kitchen orders with the guest’s original order
  • coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality
  • properly and accurately close guest checks
  • record guest charges and gratuities
  • Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
  • Coordinate amenity delivery by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion.
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Fulltime
Read More
Arrow Right

Operations Coordinator - Housing

The Operations Coordinator for Housing is responsible for assisting and managing...
Location
Location
United States , Statesboro
Salary
Salary:
19.15 - 22.84 USD / Hour
georgiasouthern.edu Logo
Georgia Southern University
Expiration Date
June 30, 2026
Flip Icon
Requirements
Requirements
  • Bachelor's Degree
  • One (1) or more years of related work experience
Job Responsibility
Job Responsibility
  • Supervise, train, evaluate, and manage payroll for undergraduate Desk Assistants
  • Oversee front desk operations to ensure excellent customer service to students and parents
  • Process student housing charges, billing, and occupancy changes impacting student accounts
  • Coordinate housing correspondence, including contracts, applications, room assignments, and changes
  • Manage break housing approvals, relocations, communications, and billing
  • Oversee all summer housing processes and assignments for summer school, camps, and conferences
  • Develop and implement efficient front desk and operational processes to enhance service delivery
  • Coordinate facility reporting, room inspections, and turnovers to ensure move-in ready spaces
  • Manage the key system, central office operations, storage, purchasing, and inventory processes
  • Provide exceptional customer service and serve as liaison with campus partners on student housing needs and accommodations
  • Fulltime
Read More
Arrow Right