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Room Service Coordinator

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Four Seasons

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Location:
United States of America , Naples

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Take guest in-room dining orders, communicate special requests to the kitchen, and coordinate deliver of orders according to Four Seasons Standards.

Job Responsibility:

  • Take guest in-room dining orders
  • Communicate special requests to the kitchen
  • Coordinate delivery of orders according to Four Seasons Standards
  • Be part of the opening team
  • Answer telephone using courteous, efficient telephone etiquette
  • Describe selection of food & beverage menu items to guests
  • Monitor other mobile platforms for guest orders
  • Reply to guest enquiries
  • Communicate guest orders to kitchen using point-of-sales system
  • Check completed kitchen orders
  • Coordinate delivery of items to guestroom by Room Service Servers
  • Close guest checks
  • Record guest charges and gratuities
  • Anticipate guest needs
  • Coordinate amenity delivery
  • Comply with Four Seasons’ Work Rules and Standards of Conduct
  • Work harmoniously with co-workers and supervisors
  • Stock and order items
  • Assist in setting tray tables for delivery

Requirements:

  • High school education or equivalent experience
  • Average reading, writing, and oral proficiency in the English language
What we offer:
  • Lucrative salary
  • Market-leading benefits package: Medical, Dental, Vision, and 401K with employer matching starting at 30 days
  • Time off plans starting on day of hire
  • Opportunity to be part of a cohesive team in inclusive work environment
  • Complimentary and discounted hotel stays around the world
  • Wellbeing and mental health initiatives
  • Embracement and promotion of diversity
  • Complimentary employee meals and beverages
  • Tuition reimbursement

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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