Room Service Coordinator Job at Four Seasons (Kailua-Kona)

Room Service Coordinator

Room Service Coordinator at Four Seasons Resort and Residences Jackson Hole, res...

Location

United States , Teton Village

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Excellent personal presentation and interpersonal skills
Excellent communication skills
Ability to push up to 30lbs
Flexible schedule with ability to work all shifts including overnights, weekends and holidays
Solid food and wine knowledge
Strong attention to detail
Ability to multitask
Legal work authorization in the United States

Job Responsibility

Set tables and deliver orders to rooms
Create and deliver amenities to rooms
Answer phones and deliver clear and concise service over the phone
Perform side-work which includes polishing, lifting, organizing, and cleaning

What we offer

Robust benefit plan
Opportunity to engage in diverse and challenging work
Recognition for excellence

Fulltime

Room Service Coordinator

Four Seasons Hotel London at Park Lane is seeking a Room Service Coordinator to ...

Location

United Kingdom , London

Salary:

41500.00 GBP / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience in Food and Beverage coordination, room service, or hospitality operations
Strong communication skills and confidence speaking with guests
Excellent organisational skills and ability to remain calm under pressure
Attention to detail and a high level of accuracy
A service oriented mindset and professional manner
Comfortable using digital systems and applications
Flexibility to work a rotating schedule including evenings, weekends, and public holidays
Right to Work in the UK

Job Responsibility

Receive and process in room dining orders via telephone and mobile platforms with accuracy and professionalism
Provide clear, friendly, and confident menu knowledge to guests
Coordinate orders with the kitchen and service teams to ensure timely delivery
Communicate daily events, special menus, and guest requests to the wider team
Maintain accurate order records and ensure correct billing procedures
Handle guest enquiries and requests calmly, resolving issues where possible
Uphold Four Seasons service standards and ensure a consistently high level of guest satisfaction

What we offer

£41,500 annual package inclusive of base salary and service charge
Structured 40 hour working week
Excellent training and clearly defined career development pathways
Strong internal progression opportunities across London and the global Four Seasons portfolio
Holiday entitlement increasing with service up to 33 days
Company Sick Pay, increasing with service
Life insurance while on duty
Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
Complimentary meals while on duty in Zest, our staff cafeteria, with refreshments available throughout the day

Fulltime

Room Service Coordinator

Four Seasons Hotel Seattle is looking for a Room Service Coordinator who shares ...

Location

United States of America , Seattle

Salary:

22.95 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Previous exposure to Hotel Operating Systems (Opera, Micros POS and HotSOS systems preferred)
Previous experience in office/event coordination or relatable experience
Strong communication and multi-tasking
Ability to smoothly navigate between engaging guests and handling complex administrative tasks
Food Handler’s Permit
Mixologist Permit
U.S. work authorization is required

Job Responsibility

Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards
Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste, and preparation methods
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
check completed kitchen orders with the guest’s original order
coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality
Properly and accurately close amenity and guest checks
record guest charges and gratuities
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Compile, coordinate and reconcile amenity delivery by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion and billed accurately thereafter
Ensure all BEO’s and pre-orders are communicated with staff and kitchen

What we offer

13 Days Paid Time Off
10 Paid Holidays/year
Medical/Dental/Vision Insurance
401K Retirement savings plan, plus employer match program
Complimentary Room nights and discounted rates
Complimentary meals in our employee cafeteria
Employee Assistance Program
Investment in your Wellbeing
Paid Parental Leave & Short-Term Disability
Life Insurance

Fulltime

Room Service Coordinator

Take guest in-room dining orders, communicate special requests to the kitchen, a...

Location

United States of America , Naples

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High school education or equivalent experience
Average reading, writing, and oral proficiency in the English language

Job Responsibility

Take guest in-room dining orders
Communicate special requests to the kitchen
Coordinate delivery of orders according to Four Seasons Standards
Be part of the opening team
Answer telephone using courteous, efficient telephone etiquette
Describe selection of food & beverage menu items to guests
Monitor other mobile platforms for guest orders
Reply to guest enquiries
Communicate guest orders to kitchen using point-of-sales system
Check completed kitchen orders

What we offer

Lucrative salary
Market-leading benefits package: Medical, Dental, Vision, and 401K with employer matching starting at 30 days
Time off plans starting on day of hire
Opportunity to be part of a cohesive team in inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives
Embracement and promotion of diversity
Complimentary employee meals and beverages
Tuition reimbursement

Fulltime

Room Service Operations Coordinator

Serve as the point of contact for clients and communicate with them by phone and...

Location

United States , South Beach

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Serve as point of contact for clients via phone and email
Enter and retrieve information from computer databases
Operate standard office equipment
Prepare documents using word processing, spreadsheet, database, or presentation software
Transmit information using computer, mail, or facsimile machine
Enter and locate work-related information using computers and/or point of sale systems
Follow company policies and procedures
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality
Welcome and acknowledge all guests

Job Responsibility

Serve as point of contact for clients
Communicate via phone and email
Update records, files, reservations
Answer guest inquiries
Proofread and edit written information
Follow company policies
Maintain professional appearance
Protect company assets
Welcome guests
Thank guests with genuine appreciation

Fulltime

In Room Dining - Room Service Server - Temporary

The Four Seasons Resort Hualalai is looking for an Room Service Server who share...

Location

United States of America , Kailua-Kona

Salary:

17.46 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
Ability to communicate professional and accurately
Successful candidate must possess legal work authorization in United States
Ability to accurately read and work with computer systems
Strong Customer Service skills
Minimum 1 year of food service or customer service-related work
Weekend & Holiday Availability Required

Job Responsibility

Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the coordinator or guest’s original order
transport items to the guestroom in a timely manner to ensure proper food quality
Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item’s origin, taste, and preparation methods
Highlighting any special requests or dietary restrictions
Communicate options for removal of trays and dishware
respond to request for tray removal according to established time standards
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
Delivery of Daily Amenities to guest rooms and ensuring Amenities are placed in the room prior to the arrival of guests
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks securing room number and signature

What we offer

An on-site Physical Therapist
24-hour access to Indoor and Outdoor Gym
Holiday, Vacation, & Sick pay
Robust Benefit Plan
Company Match 401K Plan
Laundered Employee Uniform
Free employee meals prepared by the Four Seasons Culinary ‘Ohana
Complimentary stays at Four Seasons Worldwide
Training and Development Opportunities
Employee Recognition Programs

Parttime

In Room Dining - Room Service Server

The Four Seasons Resort Hualalai is looking for an Room Service Server who share...

Location

United States of America , Kailua-Kona

Salary:

17.46 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
Ability to communicate professional and accurately
Successful candidate must possess legal work authorization in United States
Ability to accurately read and work with computer systems
Strong Customer Service skills
Minimum 1 year of food service or customer service-related work
Weekend & Holiday Availability Required

Job Responsibility

Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the coordinator or guest’s original order
transport items to the guestroom in a timely manner to ensure proper food quality
Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item’s origin, taste, and preparation methods. Highlighting any special requests or dietary restrictions. Communicate options for removal of trays and dishware
respond to request for tray removal according to established time standards
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
Delivery of Daily Amenities to guest rooms and ensuring Amenities are placed in the room prior to the arrival of guests
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks securing room number and signature
properly settle voided checks or complimentary meals

What we offer

Hourly Rate: $17.46
An on-site Physical Therapist
24-hour access to Indoor and Outdoor Gym
Holiday, Vacation, & Sick pay
Robust Benefit Plan
Company Match 401K Plan
Laundered Employee Uniform
Free employee meals prepared by the Four Seasons Culinary ‘Ohana
Complimentary stays at Four Seasons Worldwide
Training and Development Opportunities

Fulltime

New

Room Service Supervisor

Location

Spain , Illes Balears

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

One to two years previous experience in a line or supervisory position in Food & Beverage
Working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures
Ability to operate computer equipment and other food & beverage computer systems
Legal right to work in Spain
Fluency in English and Spanish

Job Responsibility

Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Ensure quality and timeliness of all food items, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
Attend regular operational meetings to ensure effective coordination and cooperation between departments
Observe physical condition of facilities and equipment in the In-Room Dining area and make recommendations for corrections and improvements as needed
Assist with training to the team when needed

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

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Room Service Coordinator

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In Room Dining - Room Service Server - Temporary

In Room Dining - Room Service Server

Room Service Supervisor

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