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Room Service Assistant Server

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Four Seasons

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Location:
Portugal , Lisboa

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Deliver food orders to guest rooms, ensure food quality, greet and describe items to guests, clean and set up service areas, anticipate guest needs, close guest checks, comply with company rules, work professionally with team.

Job Responsibility:

  • Deliver food orders including any special needs or requests to the guest in-room
  • check completed kitchen orders with the order taker or guest’s original order
  • transport items to the guestroom in a timely manner to ensure proper food quality
  • Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
  • communicate options for removal of trays and dishware
  • respond to request for tray removal according to established time standards
  • Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
  • Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
  • Properly and accurately close guest checks securing room number and signature
  • properly settle voided checks or complimentary meals
  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
  • Work harmoniously and professionally with co-workers and supervisors
  • Take guest orders in the absence of order taker
  • Plate and prepare small food items

Requirements:

  • High school education or equivalent experience
  • Minimum 1 years food service or related work
  • Ability to carry and balance a tray
  • Fluent in Portuguese and English
  • Availability for overnight shift
What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals

Additional Information:

Job Posted:
March 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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