This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Deliver Luxury to the Doorstep. The lake life is calling! At Horseshoe Bay Resort, our guests expect world-class service without ever having to leave the comfort of their rooms. As a Room Service Ambassador, you are the face of our premium In-Room Dining experience. You don’t just deliver food; you deliver a private, upscale dining event for our guests across our most prestigious accommodations. If you are an organized, fast-paced hospitality professional with a passion for 'Aggressive Hospitality' and a commitment to excellence, your success story starts here.
Job Responsibility:
Provide prompt, courteous service, utilizing suggestive selling techniques and expert menu knowledge (including proper vocabulary and pronunciation)
Follow standardized procedures for serving guests as outlined in our luxury standards
Maintain station and equipment in 'resort-ready' condition
Utilize Point of Sale (POS) systems correctly for order tracking and billing
Proactively monitor corridors and elevator landings to retrieve used trays/carts
Breakdown trays in the dish area, sanitize non-paper condiments
Ensure the oncoming shift is fully stocked with china, glassware, and silver
Maintain and clean room service golf carts, returning them to designated locations at the end of each shift
Requirements:
Must be 18+ years of age
Current TABC certification
Current Food Handler certification
Outgoing, honest, and high-integrity professional
Works well as a member of a TEAM
Legible writing
Ability to disseminate information accurately to guests and management
Ability to walk and ascend/descend stairs as a daily routine
Must be able to lift/move up to 50 lbs
Neat appearance in designated uniform with slip-resistant safety footwear
Ability to work a flexible schedule (24/7 environment), including weekends and holidays as business demands
What we offer:
Subsidized associate housing
Shuttle service available
Limited access to world-class golf and resort amenities (based on occupancy)
Weekly meal subsidies
Competitive pay
Scheduled reviews/raises
Deep discounts at Horseshoe Bay Resort and over 100 Crescent Hotels & Resorts properties nationwide
Career advancement through Manager in Training (MIT) program