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Room Operations

Portugal Employment contract · Job Posted June 14, 2026
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Job Description

The Voyage Global Leadership Development Program is a full-time, paid development program for recent university graduates. It provides a combination of hands-on, discipline-specific training and a leadership-focused curriculum at a Marriott International managed hotel. The program spans 12-18 months.

Job Responsibility

  • Cultivate customer relationships
  • Be a champion for innovation within the organization
  • Get exposure to managing projects & people
  • Improve processes & pitch new initiatives through your Voyage project
  • Take on special projects that will draw upon all your training
  • Participate in management meetings
  • Collaborate with Voyage participants worldwide
  • Solve challenges
  • Offer ideas and innovative solutions
  • Provide feedback on your curriculum

Requirements

  • Bachelors degree or equivalent higher level education required (Associates degree acceptable for Culinary)
  • Superior critical-thinking & interpersonal communication skills
  • The ability to foster relationships & work collaboratively
  • The ability to self-manage & be a self-starter
  • A real desire for personal & professional growth
  • Work authorization in the country you apply
  • Graduated from a university or hotel school within the past year

Nice to have

Those currently enrolled in a college/university with an expected graduation date within 12 months of the date of application may also be considered

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  • Support the day-to-day activities of Rooms Operations including Housekeeping, Recreation, Laundry, Staff, AYS and Concierge/Guest Services
  • Assist in working with employees to carry out guest arrival and departure procedures
  • Maintain the property's cleanliness standards
  • Strive to ensure guest and employee satisfaction and achieve the operating budget
  • Open and close Front Desk shifts / Housekeeping and ensure completion of assigned shift checklist and other duties
  • Run and review critical information contained in room operations reports
  • Understand the functions of Recreation, Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations
  • Operate all department equipment as necessary and report malfunctions
  • Ensure employees have the proper supplies and uniforms
  • Understand night audit procedures and be able to comprehend and utilize reports as necessary
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  • The Autograph Collection offers a portfolio of brands with Marriott International
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  • Understanding the functions of Recreation, Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations
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  • A real desire for personal & professional growth
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  • Striving to ensure guest and employee satisfaction and achieve the operating budget
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  • Maintaining the property's cleanliness standards
  • Ensuring guest and employee satisfaction
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  • Running and reviewing critical information contained in room operations reports
  • Understanding the functions of the Recreation, Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations
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  • Assisting in working with employees to carry out guest arrival and departure procedures
  • Maintaining the property's cleanliness standards
  • Ensuring guest and employee satisfaction
  • Achieving the operating budget
  • Opening and closing Front Desk shifts and Housekeeping
  • Running and reviewing critical information in room operations reports
  • Understanding functions of Recreation, Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations
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  • 3 years experience in the guest services, front desk, housekeeping, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 1 year experience in the guest services, front desk, housekeeping, or related professional area
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  • Supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation, Laundry, Staff, AYS and Concierge/Guest Services
  • Assisting in working with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards
  • Striving to ensure guest and employee satisfaction and achieve the operating budget
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