Room Attendant

• Consistently offer professional, friendly and engaging service
• Clean all assigned guestrooms including: dusting, making beds, removing soiled linen from rooms, retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window, cleaning, replenishing rooms with supplies
• Proper usage of cleaning supplies and equipment
• Update and record all cleaned rooms
• Follow departmental policies and procedures and service standards
• Report necessary maintenance items
• Other duties as assigned

• Proven ability to work well unsupervised at a fast pace while maintaining quality standards
• Commitment to provide excellent service and exceed guests' expectations
• High School diploma, vocational training and/or 1 year work experience
• Good working knowledge of the English language
• Previous experience in luxury hotel environment is an asset
• Must be comfortable speaking to guests

Previous experience in luxury hotel environment

• Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues
• Exclusive Employee and Friends & Family Discounts at Fairmont Empress Hotel
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Opportunity to develop your talent and grow within your property and across the world!
• Complimentary meal during your shift through our Colleague Dining Program
• Complimentary uniform laundering
• Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through GreenShield
• Access to our company-matched Defined Contribution Pension Plan (DCPP)
• Opportunity to develop your talent through coaching and our Leadership Mentoring Programs