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Room Attendant

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The Hoxton

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Location:
Vietnam , Phu Quoc

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking a dedicated and friendly Room Attendant to join our team at our luxurious resort in Phu Quoc, Vietnam. As a Room Attendant, you will play a crucial role in ensuring our guests have a comfortable and memorable stay by maintaining the highest standards of cleanliness and presentation in our guest rooms and public areas.

Job Responsibility:

  • Clean and tidy guest rooms, including making beds, dusting surfaces, vacuuming carpets, and mopping floors
  • Replenish guest amenities, such as toiletries, towels, and minibar items
  • Ensure all rooms meet our exacting standards before guest check-in
  • Respond promptly and courteously to guest requests and concerns
  • Report any maintenance issues or lost property to the appropriate department
  • Maintain the cleanliness and organisation of housekeeping storage areas
  • Adhere to all health and safety guidelines, including proper handling of cleaning chemicals
  • Collaborate with other departments to ensure seamless guest experiences
  • Assist in deep cleaning projects and special requests as needed

Requirements:

  • Strong passion for the hospitality industry and commitment to guest satisfaction
  • Excellent attention to detail and high standards of cleanliness
  • Basic English language skills for communicating with guests and colleagues
  • Outstanding interpersonal and communication abilities
  • Team player with a positive attitude and willingness to assist others
  • Flexibility to work varying shifts, including weekends and public holidays
  • Physical stamina to perform cleaning tasks and make beds throughout the day
  • Ability to remain calm and courteous in all situations
  • Time management skills and efficiency in completing tasks
  • Knowledge of cleaning products and procedures (training will be provided)
  • Previous experience in housekeeping or a similar role is advantageous but not required
  • Ability to maintain confidentiality and respect guests' privacy at all times
What we offer:
  • The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand
  • The ability to challenge the norm and work in an environment that is both creative and rewarding
  • Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity
  • A competitive package and plenty of development opportunities

Additional Information:

Job Posted:
February 05, 2026

Work Type:
On-site work
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