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Room Attendant

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L'Ermitage Beverly Hills

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Location:
United States , Beverly Hills

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

28.37 USD / Hour
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Job Description:

L’Ermitage Beverly Hills has been a part of the fabric of Beverly Hills since 1975. We embrace the qualities of a warm, welcoming residence with our signature all-suite offering, residentially inspired layouts, unique art collection, top-of-the-line amenities, and service points that feel impossibly (and perfectly) tailored. When you are here, whether as a guest or a team member, you are home.

Job Responsibility:

  • Maintain the cleanliness of assigned rooms and public areas and ensure guest satisfaction throughout the guests’ experience
  • Communicate effectively with other team members to prevent and resolve any issues
  • Maintain and execute 5-star Forbes and 5 Diamonds AAA standards
  • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards, and correct maintenance and use of equipment
  • Create positive guest relations by anticipating guests’ needs, responding promptly and always acknowledging guests
  • Be familiar with all hotel services, features and local attractions, and activities, to respond to guest inquiries accurately
  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
  • Clean and service assigned rooms in accordance with service procedures and standards
  • Remove all dirty terry and replace with clean par to designated layout
  • Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor, and empty trash containers and ashtrays
  • Replace facial, toilet tissue and bathroom amenities in correct amount and location
  • Inspect condition of bathrobes and replace soiled/damaged ones
  • Remove laundry bags and slips, dirty bed linen, and make up bed with clean linen
  • Clean closets and door tracks on check-out rooms, removing dust and debris
  • Ensure correct amount and placement of hangers, extra blanket/pillow, and luggage rack
  • Open all drawers/doors in check-out rooms and remove items left by previous guest
  • Check under bed(s), chairs and sofa for debris and remove if present
  • Inspect condition of all furniture for tears, rips, or stains
  • report any damages to the supervisor
  • Remove dust and debris from designated areas including but not limited to, all furniture, media, and accessories, and realign furniture to floor plan and replace missing items
  • Remove dust, smudges, and spills from mini bar
  • restock items and ensure it is plugged in and secure

Requirements:

  • High school graduate or equivalent education preferred
  • 1 to 2 years previous experience in a similar position in a luxury hotel preferred
  • The ability to motivate and inspire others to work cooperatively to achieve a designated goal
  • The ability to maintain confidentiality of guest information and pertinent Hotel data
  • Flexible schedule - willing and able to work shift duties that may include evenings, nights, weekends, and holidays
  • Must be able to bend, stoop, squat and stretch to fulfill necessary tasks
  • Must be able to lift, push, and pull up to 25lbs. on a regular and continuing basis
  • Must be able to stand and exert well-paced mobility for up to 8 hours in length
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity
  • All colleagues must maintain a neat and well-groomed appearance (specific standards will be provided)

Additional Information:

Job Posted:
April 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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