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As a Room Attendant, you play a vital role in shaping our guests' experience. You are responsible for maintaining the cleanliness, comfort, and presentation of our guest rooms, ensuring each space reflects the elegance, care, and attention to detail that define Four Seasons. Working as part of a supportive and professional team, you will contribute to an environment where guests feel at home, relaxed, and exceptionally well cared for.
Job Responsibility:
Clean and service guest rooms to the highest Four Seasons standards, including beds, bathrooms, floors, and amenities
Respond promptly and courteously to guest requests, ensuring comfort and satisfaction at all times
Report maintenance concerns or lost property accurately and efficiently
Maintain a clean, organised trolley and housekeeping areas
Work collaboratively with colleagues and other hotel departments
Uphold Four Seasons values, professionalism, and service excellence consistently
Requirements:
Previous housekeeping experience is welcomed but not essential, as full training is provided
Pride in attention to detail and personal standards
A positive, reliable, and service focused attitude
Ability to work efficiently both independently and as part of a team
Flexibility to work a rota including weekends and public holidays
Right to Work in the UK
What we offer:
£38,000 annual package inclusive of salary and hotel service charge
Structured 40 hour working week
Excellent training and clear career development opportunities
Up to 20 complimentary nights at Four Seasons hotels and resorts worldwide, increasing with service
Free meals while on duty at Pepys, with fruits and refreshments available throughout the day
Up to two paid Wellness Days per year
Holiday entitlement increasing with length of service up to 33 days
Life insurance while on duty, with dental and MediCash plans available
Opportunities for internal progression within London and globally
Season Ticket Loan and Cycle to Work scheme
Free uniform and professional dry cleaning
Employee recognition programmes
Annual themed employee events and a calendar of social, charitable, and sporting activities