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We are seeking a reliable and detail-oriented Housekeeper to join our team. As a Housekeeper, you will be responsible for maintaining the cleanliness and orderliness of our facilities. You will perform a variety of cleaning tasks and ensure all rooms and common areas are tidy and presentable. The ideal candidate will have excellent organizational skills, a strong work ethic.
Job Responsibility:
Enter and prepare room for cleaning
Perform tasks including, but not limited to, dusting, vacuuming, mopping, cleaning bathrooms, removing and remaking beds, cleaning closets, etc. while following the standard operations procedures provided
Replenishing guestroom and bath supplies
Perform rotation cleaning duties (e.g., steam-clean carpets, spring cleaning, super cleaning, etc.) as required
Perform minor maintenance duties such as changing light bulbs, filters, etc
Anticipate guests’ needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times
Is familiar with resort services/features and local attractions/activities to assist guests' inquires
Respond to and resolve guest calls, guest requests, and guest complaints
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
Update the status of rooms cleaned on the assignment sheet
Return and restock the cart at the end of the shift
Work to achieve and exceed guest satisfaction scores
Assist team members, being ready and available to lend a helping hand
All other duties as assigned
Requirements:
High School Diploma/GED
Previous hotel-related experience
Strong attention to detail and a high standard of cleanliness
Ability to work in a fast-paced environment with accuracy
What we offer:
Competitive Salary
Paid Time Off and Paid Holidays
Career Growth
Medical/Dental with employer contribuition
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long term disability