Room Attendant

• Performs routine duties in the cleaning and servicing of any area which may be assigned
• Supplies area with items required for the convenience and comfort of the guest
• Adheres to specific brand standards
• Follow established productivity and efficiency guidelines
• Make beds neatly with fresh linen
• Makes a sofa bed
• Removes dirty linen
• Picks up debris/trash from floors
• Removes and empties trash in wastebaskets
• Cleans mirrors and shelves, closet, in-room safe
• Inspects and restocks collateral
• Wipes door frames, windowsills, walls, baseboards
• Arranges furniture properly
• Cleans appliances, equipment, furniture, and cupboards
• High-dusts artwork
• Cleans & disinfects bathrooms
• Replenishes bathroom supplies/amenities and linen
• Replenishes room supplies
• Cleans mirrors, windows, vent covers, and glass doors
• Cleans & disinfects kitchen if applicable
• Reports room status in a timely manner
• Reports items that require repair or additional cleaning
• Restocks housekeeping cart
• Vacuums hallways
• Turns in all lost and found articles immediately
• Operates a light vacuum cleaner
• Performs all duties in accordance with company policies
• Maintains a professional image
• Warmly greets both guests and coworkers
• Actively listens to guests
• Fosters teamwork by aiding others
• Continuously monitors the surroundings
• Contributes to a safe work environment
• Makes a genuine effort to identify and seize each golden opportunity to ‘WOW the guest!’

• High School diploma preferred
• Previous hotel experience preferred
• Ability gained through 2+ years related employment (customer service), or on-the-job training may substitute for actual hotel housekeeping experience
• Must be punctual and dependable
• Proper cleaning methods and techniques
• Read, write, and speak the English language
• Protect the Company’s value by keeping information confidential
• Establish and maintain positive relationships
• Work well alone or within a team
• Present facts and recommendations in oral and written form
• Exercise sound judgment
• Read and understand and communicate chemical labels, and Safety Data Sheets, Instructions
• Complete applicable housekeeping forms
• Must be able to positively communicate with guests and co-workers
• Ability to work within scheduling guidelines
• Ability to work with minimal or no supervision
• Follow a schedule and perform physical labor
• Ability to perform light to moderately heavy housekeeping duties
• Ability to gain knowledge of applicable franchise standards and procedures
• Must be able to provide required cards or work authorization documents
• Required to pass a drug test
• Valid Documents as required for I-9 form
• Must be able to climb multiple flights of stairs
• Must be able to carry 40 lbs. up to 25 feet
• Must be able to lift 40 lbs. to the waist, chest, and above the head
• Must be able to bend at the knees with up to 40 lbs., standing to an upright position
• Must be able to work in a humid, warm environment

Previous hotel experience