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We are hiring a full-time Room Attendant! At the Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown our associates ensure that every guest experience is a masterpiece, blending impeccable service with whimsical intrigue. Our associates are focused on providing our guests with the best stay possible, to help them pursue their passions through travel. Together we have two unique experiences, with one address, and one team of hospitality professionals dedicated to being the best in everything we do. We are in search of a reliable, friendly Room Attendant, responsible for the daily cleaning of guest rooms. Imagine how our guests feel when they open the door to their room and experience a spotless, fresh, clean, welcoming space. The work you do as a Room Attendant has a tremendous impact on our guests' experience and satisfaction and can make the difference of whether or not guests return to our hotel.
Job Responsibility
Provide the highest quality of service to guests and fellow associates at all times
Ensure guest satisfaction through room cleanliness and attention to guest needs
Check fixtures, television, radio, and heating/cooling equipment for proper operation
Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains
Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles)
Maintain work cart, tools and other equipment in a clean, organized and safe condition
Report any service discrepancies to the appropriate manager or supervisor to resolve where possible
Report any maintenance deficiencies to the appropriate supervisor or manager
Report any safety or security discrepancies to the appropriate manager or supervisor
Follow all safety and security policies and procedures, report accidents, injuries, and unsafe work conditions
Requirements
Previous housekeeping experience in a hotel
Someone with an outstanding work ethic, along with a track record of reliability, punctuality and an approachable demeanor, with a strong commitment to Safety
Someone with good communication skills, proficient in the English language
Someone with a positive attitude
Able to work with a variety of chemicals and cleaning supplies
Understanding of WHMIS
Able to work a variety of shifts, including days, evenings, weekends and holidays as needed
Physically able to bend, lift, push, crouch, stand and walk for extended periods of time, as well as able to lift or carry up to 30 lbs
What we offer
Concord associates earn competitive wages and are eligible to enroll in our comprehensive benefits package