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The Room Attendant will be committed to ensuring guest rooms and public areas are serviced to the required standards, and assisting with any guest requests or queries.
Job Responsibility:
To clean and make up all allocated rooms to the standard required
To attend briefings and training sessions as required
To be fully aware of health and safety hazards and report any concerns immediately
To report any missing items from rooms, e.g. bathrobes, soap dishes
To deal with lost and found guest property promptly and efficiently according to hotel procedure
To ensure that any maintenance issues are reported promptly and correctly
To carry out any other cleaning duties as specified by your supervisor
To report to the supervisor any rooms not requiring service or with DND signs in assigned area
To assist with the training of new starters as required
To ensure your designated corridor and pantry area are cleaned before leaving for the day
To maintain the cleanliness and supply of all allocated areas, including all corridors, storage areas, staff areas, management offices, and ancillary areas, to the standard laid down by the hotel
Requirements:
Previous experience in housekeeping, preferably within a large 4- or 5-star hotel
Confidence and professionalism when interacting with high profile guests
Has a strong eye for detail, presentation standards
Good spoken command of the English language
Is happy to work alone but take direction when required
Manages time and resources effectively
Flexible to work weekends and holidays
What we offer:
Increased holiday allowance with length of service
Complimentary meal while on duty
HSF Health Plan
Dental cost reimbursement
Optical cost reimbursement
Complimentary coverage for your partner and children
High street and grocery shopping discounts, as well as discounted cinema tickets and more
Gym membership discounts
Access to a 24/7 GP advice line and counselling services, including support for dependents