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Room Attendant

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Italy , Rome

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Hotel Cleanliness Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Hotel Cleanliness Expert makes sure the spaces in the hotel help create a great guest experience.

Job Responsibility:

  • Guest Relations: Welcome and acknowledge each guest
  • Anticipate and address guests' service needs
  • Assist other employees
  • Actively listen and respond to guest questions
  • Housekeeping Protocol: Contact Engineering or Housekeeping for repairs
  • Respond to requests
  • Select cleaning chemicals and PPE
  • Fill cart with supplies
  • Report room status
  • Comply with quality standards
  • Return cart
  • Clean and organize storage areas
  • Fold linen
  • Post caution signs
  • Guest Rooms, Villas, and Suites: Check appliances
  • Clean bathrooms
  • Dust and polish
  • Enter rooms following procedures
  • Limit access
  • Remove trash and dirty linen
  • Replace linens
  • Replace guest amenities
  • Report damages
  • Public and Employee Spaces: Clean restrooms
  • Clean glass
  • Clean floors
  • Dust surfaces
  • Empty trash
  • Inspect furniture
  • Clean and maintain lights
  • Communication: Use professional language
  • Discuss work topics discreetly
  • Safety and Security: Follow safety procedures
  • Report accidents
  • Identify unsafe conditions
  • Handle hazardous materials
  • Follow emergency procedures
  • Maintain awareness
  • Policies and Procedures: Maintain professional appearance
  • Follow policies
  • Protect company assets
  • Protect privacy

Requirements:

  • No related work experience is required
  • No supervisory experience is required
  • Higher Education, Diploma or equivalent
  • Ensuring a safe workplace
  • Following company policies and procedures
  • Maintaining confidentiality
  • Upholding quality standards
  • Ensuring uniform, personal appearance, and communications are professional
  • Completing appropriate safety training and certifications
  • Following company and department safety and security policies and procedures
What we offer:
  • Professional career progression at international level in Marriott hotels
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Learning and development opportunities online, on the job and in class
  • Charity events, Wellbeing activities through the TakeCare program
  • Experienced management & motivated and engaging colleagues
  • Canteen service and uniform

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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