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We Put the World on Vacation. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Where Memories Start with You. Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
Job Responsibility:
Provide exceptional customer service to guests, owners and other staff members at all times
Clean apartments as assigned, in accordance with standard to ensure cleaning of all guests' rooms are satisfactorily completed within allotted timeframe
Maintain pantry in a clean and orderly condition. Keep pantries stocked with supplies only as instructed
Check all items not removed from apartment at each turn are in good condition and clean, e.g. bedspreads, blankets and mattress protectors
Ensure that the rooms are equipped with the necessary facilities, i.e. crockery, linen, information leaflets, etc by replenishing these daily or as required by guest
Check all soft furnishings in guest rooms for stains or damage
Ensure corridors and service areas are clean at all times
Assist other members of the department in keeping the guest accommodation clean
Empty vacuums and report any maintenance required
Other tasks as assigned by the Resort Management team
Employees must ensure they comply with Travel + Leisure’s OH&S Policy, procedures and any reasonable instruction given by Travel + Leisure.
Employees must not willfully place at risk the health and safety of themselves or any other persons in the workplace and to not willfully or recklessly interfere with or misuse anything provided for health and safety.
Display CARE to all internal and external parties.
Display innovation through inspiring, creating and improving processes and products.
Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.
Requirements:
Provide exceptional customer service to guests, owners and other staff members at all times
Clean apartments as assigned, in accordance with standard to ensure cleaning of all guests' rooms are satisfactorily completed within allotted timeframe
Maintain pantry in a clean and orderly condition. Keep pantries stocked with supplies only as instructed
Check all items not removed from apartment at each turn are in good condition and clean, e.g. bedspreads, blankets and mattress protectors
Ensure that the rooms are equipped with the necessary facilities, i.e. crockery, linen, information leaflets, etc by replenishing these daily or as required by guest
Check all soft furnishings in guest rooms for stains or damage
Ensure corridors and service areas are clean at all times
Assist other members of the department in keeping the guest accommodation clean
Empty vacuums and report any maintenance required
Other tasks as assigned by the Resort Management team
Employees must ensure they comply with Travel + Leisure’s OH&S Policy, procedures and any reasonable instruction given by Travel + Leisure.
Employees must not willfully place at risk the health and safety of themselves or any other persons in the workplace and to not willfully or recklessly interfere with or misuse anything provided for health and safety.
Display CARE to all internal and external parties.
Display innovation through inspiring, creating and improving processes and products.
Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.
What we offer:
Inclusive environment
Deliver excellence and take time to have fun, celebrate together, and support one another