Room Attendant, Marriott Bonvoy

Marriott Bonvoy

Location:
Hong Kong, Hong Kong

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Room Attendant position at Courtyard by Marriott Hong Kong responsible for maintaining guest room cleanliness and providing excellent service to hotel guests.

Job Responsibility:

Respond promptly to requests from guests and other departments
Fill cart with supplies and transport to assigned area
Enter guest rooms following procedures for gaining access
Replace guest amenities and supplies in rooms
Replace dirty linens and terry with clean items
Make beds and fold terry
Clean bathrooms
Remove trash, dirty linen, and room service items
Check that all appliances are present and working
Straighten desk items, furniture, and appliances
Dust, polish, and remove marks from walls and furnishings
Vacuum carpets and perform floor care duties
Follow company safety and security policies
Report maintenance problems, safety hazards, accidents, or injuries
Complete safety training and certifications
Store flammable materials properly
Maintain clean and professional uniform and appearance
Maintain confidentiality of proprietary information
Welcome and acknowledge all guests according to company standards
Anticipate and address guests' service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Support team to reach common goals
Ensure adherence to quality expectations

Requirements:

No high school diploma or G.E.D. equivalent required
No related work experience required
No supervisory experience required
No license or certification required
Ability to respond promptly to requests
Ability to move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance
Ability to push and pull a loaded housekeeping cart over sloping and uneven surfaces
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Ability to stand, sit, kneel, or walk for an extended period
Ability to grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination

What we offer:

Equal opportunity employer
Diverse and inclusive work environment
Career development opportunities
Global team membership

Additional Information:

Job Posted:
October 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Room Attendant