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Rolls Royce CRM / Aftersales Advisor

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Sytner BMW Worcester

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Location:
United Kingdom , Egham

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking a highly organised and customer-focused Aftersales Advisor to join our team. This is a varied and integral position within the business, encompassing service advising, CRM and bookings management, assisting parts and bodyshop coordination.

Job Responsibility:

  • Act as a central point of contact for customers, managing the full aftersales journey from initial enquiry and booking through to completion of work and follow-up
  • Coordinating workshop schedules to maximise efficiency
  • Maintaining accurate customer and vehicle records
  • Supporting the sourcing and allocation of parts
  • Assisting with the organisation and communication of bodyshop repairs
  • Working closely with technicians, suppliers, and external partners to ensure all work is progressed efficiently while delivering a consistently high level of customer service and communication

Requirements:

Highly organised and customer-focused

What we offer:
  • Enhanced Holiday Entitlement – 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work
  • Enhanced Long Service Awards
  • Flexible working solutions
  • Free Parking
  • Learning and Development Opportunities

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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