ROI Customer Service Representative Job at Robert Half (San Bernardino)

ROI Customer Service Representative

As an ROI Customer Service Representative, you will play a critical role in main...

Location

United States , San Bernardino

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

MUST BE BILINGUAL
Proficient in customer service, capable of effectively addressing and resolving issues
Experience in answering inbound calls in a timely and detail-oriented manner
Demonstrated skills in using spreadsheets for data organization and analysis
Proficient in Microsoft Office Suites, including Word, Excel, and PowerPoint
Ability to handle printing tasks efficiently and accurately
Experience in handling and maintaining medical records in an organized manner
Responsible for distributing faxes to the correct recipients promptly
Knowledge of R Code for statistical analysis is a plus
Must be comfortable working onsite, adhering to all safety protocols

Job Responsibility

Answering phones
Logging ROI requests
Emailing, faxing, and printing medical records

What we offer

medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan access

Key Account Manager

The Key Account Manager is responsible for driving strategic growth by promoting...

Location

United States , Lewis Center

Salary:

Not provided

ATS Automation Tooling Systems Inc.

Expiration Date

Until further notice

Requirements

An associate degree in a technical field and 3+ years application/sales experience in a field service and/or a design engineer environment within the automation industry
Experience with business applications such as CRM and pipeline management
Goal-oriented with experience exceeding quotas and driving for results in a target-driven environment
5+ years of progressive experience in B2B sales, strategic account management, or business development within the industrial automation, capital equipment, or advanced manufacturing sectors
Demonstrated success in managing multi-site or global key accounts, delivering consistent revenue growth and strong customer retention
Proven ability to navigate complex sales cycles involving cross-functional teams, technical evaluations, and executive-level engagement
Experience landing net-new business in underpenetrated markets and expanding wallet share within strategic accounts
Exposure to working with enterprise tools and CRM systems (e.g., Salesforce) in a structured pipeline and account planning environment
Familiarity with global or multi-regional customer engagements, preferably across the US and Canada
Proven success in managing and expanding strategic customer accounts, especially in complex industrial environments

Job Responsibility

Develop and execute account and customer strategies considering specific needs and objectives that drive growth opportunities revenue in line with long-lasting sustainable growth expectations
Manage large, high-profile customer accounts / key accounts, while establishing strong relationships building with decision makers across the entire organization positioning ATS Industrial Automation as strategic partner to drive profitable sales with a focus on repeat business and ensuring project/program success
Develop and execute a strategy to penetrate new markets
Ensure sustainable bookings and margin growth, landing new customers and expanding existing customers
Run regular market assessments and employs trend analytics to develop robust strategies in a fast, transformative environment (market trends, new business models & opportunities)
Assist other account owners as needed
Establish successful and collaborative relationships with internal stakeholders and team members to develop the best solution for a customer
Employs functional and leadership skills to effectively coordinate cross-functional teams to ensure successful account execution
Establish and pro-actively engages strategic partnership networks within industry to learn latest market trends and competitor strategies
Visit customers’ sites as required to support the growth of the business and opportunities

What we offer

Flexible work schedules
Employee events
Free coffee beverages
Employee referral program
Safety shoe programs
Competitive starting salaries
Overtime pay eligibility
Paid vacation
Company paid short- and long-term disability and life insurance
Comprehensive health benefits

Fulltime

Customer Success Manager, Financial Services

The Customer Success Manager (CSM) role at AlphaSense is central to ensuring our...

Location

United States , New York

Salary:

80000.00 - 92000.00 USD / Year

AlphaSense

Expiration Date

Until further notice

Requirements

2–4+ years of experience in Customer Success, Account Management, or a client-facing SaaS role
financial services experience a plus
Proven ability to build relationships, influence stakeholders, and drive measurable business outcomes
Comfortable using data to inform decisions, with strong organizational and time-management skills
A proactive, curious, and consultative professional who thrives in fast-paced environments and values collaboration
Excellent communication skills with a demonstrable track record for collaborating in a cross-functional environment
Ability to be in our NYC office 1x per week

Job Responsibility

Client Engagement: You will be on the front lines engaging with our end users through a variety of mediums, including virtual and in-person meetings, email, ‘warm’ calling direct lines, etc. - all with the end goal of delivering value through platform adoption + use case mapping
Drive Adoption & Value: Monitor usage, deliver tailored strategies, and lead client sessions that unblock any barriers to feature adoption
Onboarding & Ongoing Training: As an expert on the product, you will guide new clients through onboarding, training, and best-practice adoption to ensure a strong foundation, both virtually and in person
Retention & Growth: Partner with sales and account management teams by strengthening adoption to support renewals, articulating AlphaSense’s differentiated and competitive value
Data-Driven Mindset: Proactively leverage insights, analytics, and feedback to anticipate risks, highlight wins, and strengthen our customers’ ROI case for AlphaSense
Voice of the Customer: Act as the advocate for client needs internally by collaborating with Sales, Support, Account Management, and Product teams to clearly articulate what customers value most. We do this by actively collecting client value stories and statements—whether on calls or in person—and use those insights to shape priorities, guide strategy, and ensure the customer voice is consistently represented across the organization

What we offer

performance-based bonus
equity
a generous benefits program

Fulltime

Customer Success Manager

Customer Success Manager for OpsRamp (Part of HPE Hybrid Cloud Business unit), m...

Location

India , Hyderabad

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent
At least 8+ years of experience in Customer Success, Service Delivery, Pre-Sales, Solution Architecture, or Consulting (Enterprise B2B SaaS preferred)
Proven success in Account Management, Customer Growth, and achieving revenue targets
Strong technical knowledge in infrastructure domains including Compute, Network, Storage, and Cloud technologies
Understanding of infrastructure management and experience with intelligent automation platforms
Exceptional communication, presentation, and influencing skills
Strong business acumen and proactive approach to identifying growth opportunities
Excellent time management and ability to juggle multiple priorities
Ability to navigate ambiguous situations while delivering high-quality outcomes

Job Responsibility

Manage customer portfolio, satisfaction, success, retention and avoid churn
Secure renewals and drive growth and scaling of customer programs
Be accountable for renewal and Upsell/Cross sell customer quota
Strategic account planning and stakeholder mapping
Deliver and communicate ROI for clients throughout customer lifecycle
Build relationships with key stakeholders in customer's organization
Coordinate workstreams across Shared Services, Education, Support, and active engagements
Act as voice of the customer with product and engineering teams
Represent OpsRamp as domain and product expert in customer interactions and events

What we offer

Health & Wellbeing comprehensive benefits suite
Personal & Professional Development programs
Unconditional Inclusion environment
Career development opportunities
Flexible work arrangements

Fulltime

New

Sales Consultant

We're seeking a driven Sales Consultant to lead our PROTECTION1® Services team, ...

Location

United States , Boston

Salary:

128900.00 - 174400.00 USD / Year

KARL STORZ

Expiration Date

Until further notice

Requirements

Bachelor's degree or relevant experience in sales, technical, or engineering fields
3+ years of experience in selling repair services or equivalent
Proficiency in Microsoft Excel, Word, and PowerPoint
Exceptional organizational skills and ability to multi-task
Valid driver's license and willingness to travel up to 65% domestically
Ability to meet and maintain hospital credentialing requirements

Job Responsibility

Drive sales growth through PROTECTION1® service agreements, FLEXPack Agreements, and custom solutions
Collaborate with sales teams, legal, and finance to deliver tailored solutions
Leverage data analysis and reporting to inform sales strategies
Develop and execute quarterly business reviews with sales teams and key customers
Represent PROTECTION1® at industry events and customer engagements
Support account management and monitor service sales across member hospitals
Track and monitor key account PROTECTION1® Agreements to ensure performance and renewal
Develop custom pricing to maximize ROI through thorough analysis
Plan and conduct quarterly business reviews with sales teams and annual reviews with key customers

What we offer

Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance
3 weeks vacation, 11 holidays plus paid sick time
Up to 8 weeks of 100% paid company parental leave
401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution
Section 125 Flexible Spending Accounts
Life, STD, LTD & LTC Insurance
Tuition pre-imbursement up to $5,250 per year
Fitness reimbursement of up to $200 annually

Fulltime

Sales Consultant, Protection1

We're seeking a driven Sales Consultant to lead our PROTECTION1® Services team, ...

Location

United States , Denver

Salary:

Not provided

KARL STORZ

Expiration Date

Until further notice

Requirements

Bachelor's degree or relevant experience in sales, technical, or engineering fields
3+ years of experience in selling repair services or equivalent
Proficiency in Microsoft Excel, Word, and PowerPoint
Exceptional organizational skills and ability to multi-task
Valid driver's license and willingness to travel up to 65% domestically
Ability to meet and maintain hospital credentialing requirements

Job Responsibility

Drive sales growth through PROTECTION1® service agreements, FLEXPack Agreements, and custom solutions
Collaborate with sales teams, legal, and finance to deliver tailored solutions
Leverage data analysis and reporting to inform sales strategies
Develop and execute quarterly business reviews with sales teams and key customers
Represent PROTECTION1® at industry events and customer engagements
Support account management and monitor service sales across member hospitals
Track and monitor key account PROTECTION1® Agreements to ensure performance and renewal
Develop custom pricing to maximize ROI through thorough analysis
Plan and conduct quarterly business reviews with sales teams and annual reviews with key customers

What we offer

Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance
3 weeks vacation, 11 holidays plus paid sick time
Up to 8 weeks of 100% paid company parental leave
401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution
Section 125 Flexible Spending Accounts
Life, STD, LTD & LTC Insurance
Tuition pre-imbursement up to $5,250 per year
Fitness reimbursement of up to $200 annually

Customer Success Manager, Corporate

The Customer Success Manager (CSM), Corporates role at AlphaSense is central to ...

Location

United States

Salary:

80000.00 - 92000.00 USD / Year

AlphaSense

Expiration Date

Until further notice

Requirements

2–4+ years of experience in Customer Success, Account Management, or a client-facing SaaS role (financial services experience a plus)
Proven ability to build relationships, influence stakeholders, and drive measurable business outcomes
Comfortable using data to inform decisions, with strong organizational and time-management skills
A proactive, curious, and consultative professional who thrives in fast-paced environments and values collaboration
Excellent communication skills with a demonstrable track record for collaborating in a cross-functional environment

Job Responsibility

Client Engagement: You will be on the front lines engaging with our end users through a variety of mediums, including virtual and in-person meetings, email, ‘warm’ calling direct lines, etc. - all with the end goal of delivering value through platform adoption + use case mapping
Drive Adoption & Value: Monitor usage, deliver tailored strategies, and lead client sessions that unblock any barriers to feature adoption
Onboarding & Ongoing Training: As an expert on the product, you will guide new clients through onboarding, training, and best-practice adoption to ensure a strong foundation, both virtually and in person
Retention & Growth: Partner with sales and account management teams by strengthening adoption to support renewals, articulating AlphaSense’s differentiated and competitive value
Data-Driven Mindset: Proactively leverage insights, analytics, and feedback to anticipate risks, highlight wins, and strengthen our customers’ ROI case for AlphaSense
Voice of the Customer: Act as the advocate for client needs internally by collaborating with Sales, Support, Account Management, and Product teams to clearly articulate what customers value most. We do this by actively collecting client value stories and statements—whether on calls or in person—and use those insights to shape priorities, guide strategy, and ensure the customer voice is consistently represented across the organization

What we offer

performance-based bonus
equity
a generous benefits program

Fulltime

Regional Marketing Manager

We are seeking an experienced Regional Marketing Manager to lead the marketing e...

Location

France , Pluvigner

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Bachelor's degree in Marketing, Business, or related field
Minimum 5 years of experience in marketing, with a focus on B2B marketing and product marketing
Proven track record of success in developing and executing marketing strategies that drive business growth and increase brand awareness
Strong understanding of the Western European HST market and industry trends
Excellent communication, project management, and analytical skills
Ability to work independently and collaboratively as part of a global team
Fluency in English, with proficiency in additional European languages a plus

Job Responsibility

Develop and execute regional marketing strategies to achieve business objectives, aligned with global marketing initiatives
Manage the portfolio profitability and drive portfolio rationalization where required
Conduct market research and analysis to identify trends, opportunities, and challenges in the Western European HST market
Collaborate with cross-functional teams, including sales, product management, and customer service, to ensure alignment and effective execution of marketing plans
Develop and execute product marketing plans for Surfaces, Safe Patient Handling, and Stretchers product lines, including product launches, promotions, and campaigns
Create and manage product content, including product descriptions, datasheets, and case studies
Work closely with global and cluster product management to ensure product messaging and positioning are aligned with market requirements
Act as second line support for local tender submission to ensure HST solutions are positioned in the best possible way
Develop and distributor support tools and materials to ensure maximum effectiveness for distributor partners
Work with install base data and the service organization to identify opportunities for repair and upgrade for customers wishing to maintain their current fleets

What we offer

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer

Fulltime

ROI Customer Service Representative

Robert Half

Location:
United States , San Bernardino

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 23, 2025

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