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Rocksport delivers high-quality outdoor adventure experiences, including caving, climbing, and freefall activities. Working in the unique and challenging natural environment of Cheddar Gorge, we are committed to providing exceptional guest experiences while maintaining the highest standards of safety, professionalism, and site presentation. You will be responsible for ensuring the enjoyable and safe delivery of Rocksport activities by following the agreed standard operating procedures and risk assessments. You will also be working with the wider team to ensure the safe of operation of Cheddar Gorge and caves for our staff, visitors, and guests, delivering fun, safe, and engaging sessions for novice groups, while supporting the wider Cheddar Gorge and Caves team in exceeding our guests’ expectations.
Job Responsibility:
Delivering a range of Rocksport activities to include Caving, Climbing and similar outdoor adventurous activities
Delivering activity sessions to a variety of people in line with agreed standard operating procedures and risk assessments to ensure high standards of safety for themselves colleagues and guests
Drawing on a wide range of background knowledge about adventurous outdoor activities, history and the local area (training will be provided)
Assisting the Operation team with the running of the Show Cave’s and wider Gorge were required
Completing administrative elements for the safe running of activities.
Requirements:
Experience of communicating ideas and instructions
Outgoing and enthusiastic personality
Ability to coach and mentor
Can demonstrate team working skills
Keen interest and passion for outdoor and adventurous activities, specifically passionate about Climbing and Caving in the South West
Able to work weekends, bank holidays, evenings and early mornings as required by the business.
What we offer:
29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service
Unlimited free entry to Longleat and Cheddar Gorge and Caves for our employees
Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
50% off Membership for Friends and Family
Discounts on food and beverages and retail merchandise
Discounts on Longleat VIP Experiences and Accommodation