Robotics Field Service Engineer Job at Formic (Madison)

Robotics Field Service Engineer

Formic is on a mission to reshape American manufacturing by making automation ac...

Location

United States , San Francisco; Oakland

Salary:

Not provided

Formic

Expiration Date

Until further notice

Requirements

3+ years of hands-on field service experience supporting robotic or industrial automation systems
Strong troubleshooting skills across electrical, mechanical, PLC, or robotic control systems
Ability to read electrical schematics, wiring diagrams, and pneumatic drawings
Experience using CMMS platforms to track and report maintenance activity
Comfortable with local travel up to 80% and overnight travel up to 50%
Clear written and verbal communicator capable of producing structured service documentation
Demonstrated commitment to safety and disciplined field execution

Job Responsibility

Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells
Respond to remote and on-site escalations, diagnose root causes, and restore systems quickly
Provide hands-on technical support to customer operators and maintenance teams
Log service activity, asset updates, and spare part requirements in CMMS systems
Coordinate field scheduling and support with customers, vendors, and internal stakeholders
Monitor system performance remotely using Formic dashboards and fleet tools
Document service work, root cause analysis, and follow-up actions with clarity and precision
Identify recurring failure patterns and escalate systemic risks for broader improvement
Build professional, trusted relationships with plant managers and site personnel
Operate with strict adherence to safety standards, including LOTO and industrial compliance

What we offer

Equity in Formic
Competitive & Uncapped Commission Structure
Comprehensive Healthcare Coverage: Medical, dental, and vision insurance with 99% of employee premiums covered
Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability all 100% employer-paid
Employee Assistance Program (EAP)
Paid Parental Leave Program: Up to 12 weeks
Company-sponsored 401(k)
Home Office Stipend
Monthly Cell Phone Reimbursement
Flexible Time Off

Fulltime

Robotics Field Service Engineer

Formic is on a mission to reshape American manufacturing by making automation ac...

Location

United States , New Jersey

Salary:

75000.00 - 120000.00 USD / Year

Formic

Expiration Date

Until further notice

Requirements

3+ years of hands-on field service experience supporting robotic or industrial automation systems
Strong troubleshooting skills across electrical, mechanical, PLC, or robotic control systems
Ability to read electrical schematics, wiring diagrams, and pneumatic drawings
Experience using CMMS platforms to track and report maintenance activity
Comfortable with local travel up to 80% and overnight travel up to 50%
Clear written and verbal communicator capable of producing structured service documentation
Demonstrated commitment to safety and disciplined field execution

Job Responsibility

Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells
Respond to remote and on-site escalations, diagnose root causes, and restore systems quickly
Provide hands-on technical support to customer operators and maintenance teams
Log service activity, asset updates, and spare part requirements in CMMS systems
Coordinate field scheduling and support with customers, vendors, and internal stakeholders
Monitor system performance remotely using Formic dashboards and fleet tools
Document service work, root cause analysis, and follow-up actions with clarity and precision
Identify recurring failure patterns and escalate systemic risks for broader improvement
Build professional, trusted relationships with plant managers and site personnel
Operate with strict adherence to safety standards, including LOTO and industrial compliance

What we offer

Equity in Formic
Competitive & Uncapped Commission Structure
Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents
Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid
Employee Assistance Program (EAP)
Paid Parental Leave Program: Up to 12 weeks of paid parental leave
Company-sponsored 401(k)
Home Office Stipend: A one-time allowance for fully remote and hybrid employees
Monthly Cell Phone Reimbursement
Flexible Time Off

Fulltime

Robotics Field Service Engineer

As a Robotics Field Service Engineer, you will serve as the front line of techni...

Location

United States , New York

Salary:

75000.00 - 120000.00 USD / Year

Formic

Expiration Date

Until further notice

Requirements

3+ years of hands-on field service experience supporting robotic or industrial automation equipment
Strong troubleshooting skills across electrical, mechanical, and PLC or robotic control systems
Ability to read electrical schematics, wiring diagrams, and pneumatic drawings
Experience using CMMS platforms to track and report maintenance activity
Comfortable with local travel up to 80% and overnight travel up to 50%
Clear written and verbal communicator capable of producing structured service reports
Strong adherence to safety standards including LOTO and industrial compliance practices

Job Responsibility

Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells
Respond to remote and on-site escalations, diagnose root causes, and restore systems to operational status
Support customer production environments and provide hands-on technical guidance to operators and technicians
Log all service activity, asset updates, and spare part needs in CMMS tools such as MaintainX
Coordinate scheduling and in-field support with customers, vendors, and internal teams
Monitor system performance remotely using Formic dashboards and monitoring tools
Document service work, root cause analysis, and follow-up actions with clarity and accuracy
Identify recurring failure patterns and escalate systemic issues for broader improvement
Build professional, trusted relationships with plant managers and site personnel
Represent Formic with professionalism, safety compliance, and a customer-first mindset

What we offer

Equity in Formic
Competitive & Uncapped Commission Structure
Comprehensive Healthcare Coverage (Medical, dental, and vision insurance)
Additional Insurance Benefits (FSA and DCFSA, life insurance, short-term disability, and long-term disability)
Employee Assistance Program (EAP)
Paid Parental Leave Program (Up to 12 weeks)
Company-sponsored 401(k)
Home Office Stipend
Monthly Cell Phone Reimbursement
Flexible Time Off

Fulltime

Robotics Field Service Engineer

As a Robotics Field Service Engineer, you will serve as the front line of techni...

Location

United States , Atlanta

Salary:

75000.00 - 120000.00 USD / Year

Formic

Expiration Date

Until further notice

Requirements

3+ years of hands-on field service experience supporting robotic or industrial automation equipment
Strong troubleshooting skills across electrical, mechanical, and PLC or robotic control systems
Ability to read electrical schematics, wiring diagrams, and pneumatic drawings
Experience using CMMS platforms to track and report maintenance activity
Comfortable with local travel up to 80% and overnight travel up to 50%
Clear written and verbal communicator capable of producing structured service reports
Strong adherence to safety standards including LOTO and industrial compliance practices

Job Responsibility

Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells
Respond to remote and on-site escalations, diagnose root causes, and restore systems to operational status
Support customer production environments and provide hands-on technical guidance to operators and technicians
Log all service activity, asset updates, and spare part needs in CMMS tools such as MaintainX
Coordinate scheduling and in-field support with customers, vendors, and internal teams
Monitor system performance remotely using Formic dashboards and monitoring tools
Document service work, root cause analysis, and follow-up actions with clarity and accuracy
Identify recurring failure patterns and escalate systemic issues for broader improvement
Build professional, trusted relationships with plant managers and site personnel
Represent Formic with professionalism, safety compliance, and a customer-first mindset

What we offer

Equity in Formic
Competitive & Uncapped Commission Structure
Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents, with optional buy-up plans available
Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid
Employee Assistance Program (EAP)
Paid Parental Leave Program: Up to 12 weeks of paid parental leave
Company-sponsored 401(k)
Home Office Stipend
Monthly Cell Phone Reimbursement
Flexible Time Off

Fulltime

Robotics Field Service Engineer

Formic is on a mission to reshape American manufacturing by making automation ac...

Location

United States , Boston

Salary:

75000.00 - 120000.00 USD / Year

Formic

Expiration Date

Until further notice

Requirements

3+ years of hands-on field service experience supporting robotic or industrial automation equipment
Strong troubleshooting skills across electrical, mechanical, and PLC or robotic control systems
Ability to read electrical schematics, wiring diagrams, and pneumatic drawings
Experience using CMMS platforms to track and report maintenance activity
Comfortable with local travel up to 80% and overnight travel up to 50%
Clear written and verbal communicator capable of producing structured service reports
Strong adherence to safety standards including LOTO and industrial compliance practices

Job Responsibility

Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells
Respond to remote and on-site escalations, diagnose root causes, and restore systems to operational status
Support customer production environments and provide hands-on technical guidance to operators and technicians
Log all service activity, asset updates, and spare part needs in CMMS tools such as MaintainX
Coordinate scheduling and in-field support with customers, vendors, and internal teams
Monitor system performance remotely using Formic dashboards and monitoring tools
Document service work, root cause analysis, and follow-up actions with clarity and accuracy
Identify recurring failure patterns and escalate systemic issues for broader improvement
Build professional, trusted relationships with plant managers and site personnel
Represent Formic with professionalism, safety compliance, and a customer-first mindset

What we offer

Equity in Formic
Competitive & Uncapped Commission Structure
Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents, with optional buy-up plans available
Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid
Employee Assistance Program (EAP)
Paid Parental Leave Program: Up to 12 weeks of paid parental leave
Company-sponsored 401(k)
Home Office Stipend
Monthly Cell Phone Reimbursement
Flexible Time Off

Fulltime

Robotics Field Service Engineer

As a Robotics Field Service Engineer, you will serve as the front line of techni...

Location

United States , Chicago; Woodridge, IL

Salary:

75000.00 - 120000.00 USD / Year

Formic

Expiration Date

Until further notice

Requirements

3+ years of hands-on field service experience supporting robotic or industrial automation equipment
Strong troubleshooting skills across electrical, mechanical, and PLC or robotic control systems
Ability to read electrical schematics, wiring diagrams, and pneumatic drawings
Experience using CMMS platforms to track and report maintenance activity
Comfortable with local travel up to 80% and overnight travel up to 50%
Clear written and verbal communicator capable of producing structured service reports
Strong adherence to safety standards including LOTO and industrial compliance practices

Job Responsibility

Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells
Respond to remote and on-site escalations, diagnose root causes, and restore systems to operational status
Support customer production environments and provide hands-on technical guidance to operators and technicians
Log all service activity, asset updates, and spare part needs in CMMS tools such as MaintainX
Coordinate scheduling and in-field support with customers, vendors, and internal teams
Monitor system performance remotely using Formic dashboards and monitoring tools
Document service work, root cause analysis, and follow-up actions with clarity and accuracy
Identify recurring failure patterns and escalate systemic issues for broader improvement
Build professional, trusted relationships with plant managers and site personnel
Represent Formic with professionalism, safety compliance, and a customer-first mindset

What we offer

Equity in Formic
Competitive & Uncapped Commission Structure
Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents
Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid
Employee Assistance Program (EAP)
Paid Parental Leave Program: Up to 12 weeks of paid parental leave
Company-sponsored 401(k)
Home Office Stipend: A one-time allowance for fully remote and hybrid employees
Monthly Cell Phone Reimbursement
Flexible Time Off

Fulltime

Robotics Field Service Engineer

The Robotics Field Service Engineer (FSE) plays a critical role in this mission....

Location

United States , Dallas - Fort Worth; Austin; San Antonio

Salary:

70000.00 - 120000.00 USD / Year

Formic

Expiration Date

Until further notice

Requirements

3+ years of hands-on field service experience working on robotic or automation equipment
Practical troubleshooting skills across electrical, mechanical, and PLC/robotic control systems
Experience reading electrical schematics, wiring diagrams, and pneumatic drawings
Strong familiarity with safety protocols, especially LOTO, and adherence to GMP or industrial SOPs
Experience using CMMS tools (MaintainX, UpKeep, FIIX, etc.) to track, schedule, and report maintenance
Comfortable with frequent local area travel (primarily greater Dallas-Fort Worth, Austin, San Antonio areas)
Comfortable with approx. 50% overnight travel (all US-based travel)
Clear communicator across email, phone, and on-site conversations—able to write effective service reports

Job Responsibility

Perform preventative, corrective, and predictive maintenance for robotic manufacturing cells
Respond to alarms or escalations (remote or on-site), diagnosing and resolving issues in accordance with customer ASA (agreed service agreements)
Provide on-site production support and informal training to operators and technicians
Use CMMS tools (e.g. MaintainX) to log and track all field activity, asset status, and spare parts needs
Coordinate self, vendors, and partners for in-field support—including scheduling and customer alignment
Maintain a clean, safe work environment and ensure compliance with OSHA and Formic safety standards
Monitor system performance remotely via Formic dashboards (e.g., Grafana)
Generate detailed service reports including issue, RCA (root cause analysis), resolution, and follow-ups
Feed real-world system and customer insights back into Continuous Improvement and Customer Success teams
Help identify systemic issues and opportunities to drive fleet-wide maintenance reductions

What we offer

Equity in Formic
99% covered Medical, Dental, and Vision insurance plans, with 75% coverage for dependents
Additional Fully Covered Insurance Benefits: FSA & DCFSA, Life Insurance, Short-Term Disability, and Long-Term Disability
Employee Assistance Program (EAP)
Paid Parental Leave
Company-sponsored 401(k)
Home Office Stipend
Monthly Cell-Phone Reimbursement
Flexible Time-Off
Paid Company Holidays

Fulltime

Robotics Field Service Engineer

The Robotics Field Service Engineer (FSE) plays a critical role in this mission....

Location

United States , Chicago

Salary:

70000.00 - 120000.00 USD / Year

Formic

Expiration Date

Until further notice

Requirements

3+ years of hands-on field service experience working on robotic or automation equipment
Located in, or willing to relocate to, the Chicago, IL area and report to our Woodridge, IL office
Practical troubleshooting skills across electrical, mechanical, and PLC/robotic control systems
Experience reading electrical schematics, wiring diagrams, and pneumatic drawings
Strong familiarity with safety protocols, especially LOTO, and adherence to GMP or industrial SOPs
Experience using CMMS tools (MaintainX, UpKeep, FIIX, etc.) to track, schedule, and report maintenance
Comfortable with local area travel up to 80%
Overnight travel up to 50%
Clear communicator across email, phone, and on-site conversations—able to write effective service reports

Job Responsibility

Perform preventative, corrective, and predictive maintenance for robotic manufacturing cells
Respond to alarms or escalations (remote or on-site), diagnosing and resolving issues
Provide on-site production support and informal training to operators and technicians
Use CMMS tools (e.g. MaintainX) to log and track all field activity, asset status, and spare parts needs
Coordinate self, vendors, and partners for in-field support—including scheduling and customer alignment
Maintain a clean, safe work environment and ensure compliance with OSHA and Formic safety standards
Monitor system performance remotely via Formic dashboards (e.g., Grafana)
Generate detailed service reports including issue, RCA (root cause analysis), resolution, and follow-ups
Feed real-world system and customer insights back into Continuous Improvement and Customer Success teams
Help identify systemic issues and opportunities to drive fleet-wide maintenance reductions

What we offer

Equity in Formic
99% covered Medical, Dental, and Vision insurance plans, with 75% coverage for dependents
Additional Fully Covered Insurance Benefits: FSA & DCFSA, Life Insurance, Short-Term Disability, and Long-Term Disability
Employee Assistance Program (EAP)
Paid Parental Leave
Company-sponsored 401(k)
Home Office Stipend
Monthly Cell-Phone Reimbursement
Flexible Time-Off
Paid Company Holidays

Fulltime

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Robotics Field Service Engineer

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Robotics Field Service Engineer

Robotics Field Service Engineer

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