Robotics Field Service Engineer Job at Formic (San Francisco)

Robotics Field Service Engineer

Formic is on a mission to reshape American manufacturing by making automation ac...

Location

United States , New Jersey

Salary:

75000.00 - 120000.00 USD / Year

Formic

Expiration Date

Until further notice

Requirements

3+ years of hands-on field service experience supporting robotic or industrial automation systems
Strong troubleshooting skills across electrical, mechanical, PLC, or robotic control systems
Ability to read electrical schematics, wiring diagrams, and pneumatic drawings
Experience using CMMS platforms to track and report maintenance activity
Comfortable with local travel up to 80% and overnight travel up to 50%
Clear written and verbal communicator capable of producing structured service documentation
Demonstrated commitment to safety and disciplined field execution

Job Responsibility

Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells
Respond to remote and on-site escalations, diagnose root causes, and restore systems quickly
Provide hands-on technical support to customer operators and maintenance teams
Log service activity, asset updates, and spare part requirements in CMMS systems
Coordinate field scheduling and support with customers, vendors, and internal stakeholders
Monitor system performance remotely using Formic dashboards and fleet tools
Document service work, root cause analysis, and follow-up actions with clarity and precision
Identify recurring failure patterns and escalate systemic risks for broader improvement
Build professional, trusted relationships with plant managers and site personnel
Operate with strict adherence to safety standards, including LOTO and industrial compliance

What we offer

Equity in Formic
Competitive & Uncapped Commission Structure
Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents
Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid
Employee Assistance Program (EAP)
Paid Parental Leave Program: Up to 12 weeks of paid parental leave
Company-sponsored 401(k)
Home Office Stipend: A one-time allowance for fully remote and hybrid employees
Monthly Cell Phone Reimbursement
Flexible Time Off

Fulltime

Robotics Field Service Engineer

As a Robotics Field Service Engineer, you will serve as the front line of techni...

Location

United States , New York

Salary:

75000.00 - 120000.00 USD / Year

Formic

Expiration Date

Until further notice

Requirements

3+ years of hands-on field service experience supporting robotic or industrial automation equipment
Strong troubleshooting skills across electrical, mechanical, and PLC or robotic control systems
Ability to read electrical schematics, wiring diagrams, and pneumatic drawings
Experience using CMMS platforms to track and report maintenance activity
Comfortable with local travel up to 80% and overnight travel up to 50%
Clear written and verbal communicator capable of producing structured service reports
Strong adherence to safety standards including LOTO and industrial compliance practices

Job Responsibility

Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells
Respond to remote and on-site escalations, diagnose root causes, and restore systems to operational status
Support customer production environments and provide hands-on technical guidance to operators and technicians
Log all service activity, asset updates, and spare part needs in CMMS tools such as MaintainX
Coordinate scheduling and in-field support with customers, vendors, and internal teams
Monitor system performance remotely using Formic dashboards and monitoring tools
Document service work, root cause analysis, and follow-up actions with clarity and accuracy
Identify recurring failure patterns and escalate systemic issues for broader improvement
Build professional, trusted relationships with plant managers and site personnel
Represent Formic with professionalism, safety compliance, and a customer-first mindset

What we offer

Equity in Formic
Competitive & Uncapped Commission Structure
Comprehensive Healthcare Coverage (Medical, dental, and vision insurance)
Additional Insurance Benefits (FSA and DCFSA, life insurance, short-term disability, and long-term disability)
Employee Assistance Program (EAP)
Paid Parental Leave Program (Up to 12 weeks)
Company-sponsored 401(k)
Home Office Stipend
Monthly Cell Phone Reimbursement
Flexible Time Off

Fulltime

Robotics Field Service Engineer

As a Robotics Field Service Engineer, you will serve as the front line of techni...

Location

United States , Atlanta

Salary:

75000.00 - 120000.00 USD / Year

Formic

Expiration Date

Until further notice

Requirements

3+ years of hands-on field service experience supporting robotic or industrial automation equipment
Strong troubleshooting skills across electrical, mechanical, and PLC or robotic control systems
Ability to read electrical schematics, wiring diagrams, and pneumatic drawings
Experience using CMMS platforms to track and report maintenance activity
Comfortable with local travel up to 80% and overnight travel up to 50%
Clear written and verbal communicator capable of producing structured service reports
Strong adherence to safety standards including LOTO and industrial compliance practices

Job Responsibility

Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells
Respond to remote and on-site escalations, diagnose root causes, and restore systems to operational status
Support customer production environments and provide hands-on technical guidance to operators and technicians
Log all service activity, asset updates, and spare part needs in CMMS tools such as MaintainX
Coordinate scheduling and in-field support with customers, vendors, and internal teams
Monitor system performance remotely using Formic dashboards and monitoring tools
Document service work, root cause analysis, and follow-up actions with clarity and accuracy
Identify recurring failure patterns and escalate systemic issues for broader improvement
Build professional, trusted relationships with plant managers and site personnel
Represent Formic with professionalism, safety compliance, and a customer-first mindset

What we offer

Equity in Formic
Competitive & Uncapped Commission Structure
Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents, with optional buy-up plans available
Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid
Employee Assistance Program (EAP)
Paid Parental Leave Program: Up to 12 weeks of paid parental leave
Company-sponsored 401(k)
Home Office Stipend
Monthly Cell Phone Reimbursement
Flexible Time Off

Fulltime

Robotics Field Service Engineer

Formic is on a mission to reshape American manufacturing by making automation ac...

Location

United States , Boston

Salary:

75000.00 - 120000.00 USD / Year

Formic

Expiration Date

Until further notice

Requirements

3+ years of hands-on field service experience supporting robotic or industrial automation equipment
Strong troubleshooting skills across electrical, mechanical, and PLC or robotic control systems
Ability to read electrical schematics, wiring diagrams, and pneumatic drawings
Experience using CMMS platforms to track and report maintenance activity
Comfortable with local travel up to 80% and overnight travel up to 50%
Clear written and verbal communicator capable of producing structured service reports
Strong adherence to safety standards including LOTO and industrial compliance practices

Job Responsibility

Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells
Respond to remote and on-site escalations, diagnose root causes, and restore systems to operational status
Support customer production environments and provide hands-on technical guidance to operators and technicians
Log all service activity, asset updates, and spare part needs in CMMS tools such as MaintainX
Coordinate scheduling and in-field support with customers, vendors, and internal teams
Monitor system performance remotely using Formic dashboards and monitoring tools
Document service work, root cause analysis, and follow-up actions with clarity and accuracy
Identify recurring failure patterns and escalate systemic issues for broader improvement
Build professional, trusted relationships with plant managers and site personnel
Represent Formic with professionalism, safety compliance, and a customer-first mindset

What we offer

Equity in Formic
Competitive & Uncapped Commission Structure
Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents, with optional buy-up plans available
Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid
Employee Assistance Program (EAP)
Paid Parental Leave Program: Up to 12 weeks of paid parental leave
Company-sponsored 401(k)
Home Office Stipend
Monthly Cell Phone Reimbursement
Flexible Time Off

Fulltime

Robotics Field Service Engineer

As a Robotics Field Service Engineer, you will serve as the front line of techni...

Location

United States , Chicago; Woodridge, IL

Salary:

75000.00 - 120000.00 USD / Year

Formic

Expiration Date

Until further notice

Requirements

3+ years of hands-on field service experience supporting robotic or industrial automation equipment
Strong troubleshooting skills across electrical, mechanical, and PLC or robotic control systems
Ability to read electrical schematics, wiring diagrams, and pneumatic drawings
Experience using CMMS platforms to track and report maintenance activity
Comfortable with local travel up to 80% and overnight travel up to 50%
Clear written and verbal communicator capable of producing structured service reports
Strong adherence to safety standards including LOTO and industrial compliance practices

Job Responsibility

Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells
Respond to remote and on-site escalations, diagnose root causes, and restore systems to operational status
Support customer production environments and provide hands-on technical guidance to operators and technicians
Log all service activity, asset updates, and spare part needs in CMMS tools such as MaintainX
Coordinate scheduling and in-field support with customers, vendors, and internal teams
Monitor system performance remotely using Formic dashboards and monitoring tools
Document service work, root cause analysis, and follow-up actions with clarity and accuracy
Identify recurring failure patterns and escalate systemic issues for broader improvement
Build professional, trusted relationships with plant managers and site personnel
Represent Formic with professionalism, safety compliance, and a customer-first mindset

What we offer

Equity in Formic
Competitive & Uncapped Commission Structure
Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents
Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid
Employee Assistance Program (EAP)
Paid Parental Leave Program: Up to 12 weeks of paid parental leave
Company-sponsored 401(k)
Home Office Stipend: A one-time allowance for fully remote and hybrid employees
Monthly Cell Phone Reimbursement
Flexible Time Off

Fulltime

Field Service Controls Engineer - Robotics & Automation

Location

United States

Salary:

Not provided

RHI Magnesita

Expiration Date

Until further notice

Requirements

Willingness and ability to travel ~70% (frequent regional and national travel required)
3+ years of experience in field service, commissioning, installation, or maintenance
Strong electrical troubleshooting skills with exposure to industrial automation
Working knowledge of PLCs, VFDs, and control systems (programming not required)
Experience supporting automated or robotic equipment in industrial environments
Mechanical aptitude and hands-on problem-solving ability
Strong customer-facing and communication skills
Proficiency with MS Office (Excel, Word, Outlook, Teams)

Job Responsibility

Lead installation, commissioning, and startup of robotic and automated machinery at customer sites
Troubleshoot and resolve electrical, controls, and mechanical issues in live production environments
Perform preventive maintenance and repairs to ensure optimal system performance
Support and train customer technicians and operators on equipment usage and maintenance
Provide on-site technical expertise for automation systems, PLCs, and VFDs
Coordinate with internal teams and third-party vendors for complex service needs
Report machine condition, performance insights, and spare parts requirements
Ensure all equipment meets safety, operational, and compliance standards
Partner with sales and operations teams to support customer success and continuous improvement
Take ownership of service execution and drive high-quality outcomes in the field

What we offer

Competitive compensation and benefits
Opportunities for hands-on technical growth in automation and robotics systems
Exposure to advanced industrial equipment across diverse customer environments
A collaborative, safety-focused work environment
A dynamic, field-based role with variety and impact
Structured travel model with consistent home time on weekends
Dedicated non-travel time each month for administrative work, training, and recovery

Fulltime

Field Service Engineer II

The Opportunity: JR Automation, a Hitachi Group Company, is driven to deliver cu...

Location

United States , Phoenix

Salary:

Not provided

JR Automation

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
3+ years of experience with automated equipment build, troubleshooting & maintenance of automated/robotic cells
Ability to discuss, diagnose & repair robot operational and process problems as reported by the customer
Intermediate or expert proficiency in: Schematic interpretation
Robotics, Electrical, Troubleshooting, PLC and HMI programming
Proven mechanical aptitude with a focus on safety and quality

Job Responsibility

Travel to customer site on a moment’s notice to perform troubleshooting and repair functions
Complete a Field Service Report for each customer service call
Troubleshoot, repair and maintain robot controllers, electrical control devices, mechanical units, transfer devices and peripheral equipment
Maintain a service tool kit and documentation to facilitate rapid customer response
Provide specific feedback to customer on issues and concerns that were found to be faulty pertaining to onsite automated equipment
Robot and system programming and path editing of robot and related peripheral equipment to restore, maintain or optimize system performance
Conduct the electrical/hydraulic pneumatic debug, peripheral device programming, machine PLC programming, coordinate the machine debug, power-up, and machine validation
Repair industrial electronic equipment including I/O networks, data highways, variable speed drives, process control equipment, for a wide variety of automated control systems ranging from simple on-off control to robotics

Fulltime

Field Service Engineer II

As a Field Service Engineer II, you will travel to customer sites to work on var...

Location

United Kingdom , Bracknell

Salary:

Not provided

JR Automation

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
required
A bachelors degree or equivalent experience, calculated as two (2) years of relevant work experience for each year of academic study, preferred
3+ years of experience with automated equipment build, troubleshooting & maintenance of automated/robotic cells
Current or prior JR Automation experience, or experience in the automation industry is strongly preferred
Formal technical training in automated equipment maintenance and troubleshooting on robotic cells and PLC/HMI reprogramming Master certification preferred
Heavy controls background and experience with Beckhoff systems preferred
Ability to discuss, diagnose & repair robot operational and process problems as reported by the customer
Intermediate or expert proficiency in: Schematic interpretation
Robotics, Electrical, Troubleshooting, PLC and HMI programming

Job Responsibility

Travel to customer sites on a moment’s notice to perform troubleshooting and repair functions
Complete a Field Service Report for each customer service call
Troubleshoot, repair and maintain robot controllers, electrical control devices, mechanical units, transfer devices and peripheral equipment
Maintain a service tool kit and documentation to facilitate rapid customer response
Provide telephone-based troubleshooting support to customers to resolve robot or related peripheral equipment operational problems on as needed basis
Robot and system programming and path editing of robot and related peripheral equipment to restore, maintain or optimize system performance
Conduct the electrical/hydraulic pneumatic debug, peripheral device programming, machine PLC programming, coordinate the machine debug, power-up, and machine validation
Install and repair industrial electronic equipment including I/O networks, data highways, variable speed drives, process control equipment, for a wide variety of automated control systems ranging from simple on-off control to robotics

What we offer

Additional Travel Pay (per hour) is provided for some work assignments

Fulltime

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Robotics Field Service Engineer

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