Roaming Operations Engineer Job at Vodafone (Pune)

Roaming Network Operations Engineer

We are seeking a Roaming Network Operations Engineer to provide 24x7 first line ...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

2–4 years in roaming technologies or telecom core network operations
Strong analytical and problem-solving abilities with attention to detail
Clear and effective communication skills, both written and verbal
Educational background: Engineering graduate
Technical expertise in core network technologies such as SS7, SMS/SMPP, LTE
Working knowledge of core platforms including STP and DRA/DEA
Understanding of roaming platform integration with traditional telecom networks (2G/3G/4G/VoLTE)
Ability to operate in a fast-paced, 24x7 support environment with collaborative working style

Job Responsibility

Monitor and troubleshoot international roaming services to ensure uninterrupted network performance
Manage incidents proactively and reactively within defined SLAs to support optimal customer experience
Perform first-level triage, diagnostics, and coordination across multiple resolver teams
Analyse network KPIs and investigate quality degradation and customer complaints
Support automation initiatives by identifying process improvement opportunities to reduce manual effort
Contribute to continuous improvement of operational processes and service reliability

What we offer

Opportunity to work on global roaming platforms across multiple Vodafone markets
Exposure to advanced telecom technologies including LTE, VoLTE, and 5G
A collaborative and inclusive work environment focused on continuous improvement
Experience in managing critical network operations impacting customer experience
Opportunity to contribute to automation and operational efficiency initiatives

Fulltime

Roaming Operations Support Engineer

We are seeking a Roaming Operations Support Engineer to ensure high availability...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Experienced in telecom operations with 2–3 years in an operations environment, preferably in roaming
Skilled in network operations tools, processes, and practices with strong collaboration and communication abilities
Organised, result-oriented, and committed to quality and high performance
Advanced English proficiency (written and verbal)
Technical expertise in DRA, STP, and roaming services, with knowledge of SS7 SIGTRAN, Diameter S6, MAP protocol, and O&M configuration activities
Familiarity with Tekelec/Oracle DSR/Eagle STP/TOMIA VAS products and Linux/Unix administration

Job Responsibility

Manage hardware and software/application processes, configurations, system logs, and call flows
Investigate and resolve incidents within agreed SLAs
Perform testing, migration, upgrades, and configuration on Diameter/SS7/VAS products and interfaces
Prepare and execute MOPs for activities such as hardware/software upgrades and disk replacements
Notify and update stakeholders on ongoing incidents and follow up with vendors on complex technical issues
Support new projects, participate in workshops and training, and contribute to automation initiatives

What we offer

Opportunity to work on cutting-edge telecom technologies and international roaming platforms
Exposure to global projects and collaboration with cross-functional teams
Continuous learning through workshops and training programmes
A culture that values innovation, inclusion, and professional growth

Application Support Engineer - EMSP Roaming

Circle K eMobility is committed to delivering world-class charging experiences f...

Location

Poland , Warszawa

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Has a strong service mindset and interest in technology, integrations, and problem-solving
Has 2–5+ years of experience in technical operations, platform operations, EV charging, telecom, or fintech
Has a solid understanding of system integrations, APIs, and backend platforms
Is familiar with EV protocols such as OCPP and OCPI (or has strong interest in learning)
Is comfortable working in a high-paced environment, handling multiple incidents while maintaining structure and quality
Is able to prioritize effectively and stay calm under pressure, especially during critical incidents
Understands structured incident management and performance-driven operations
Has strong analytical skills and experience interpreting logs, transaction data, and system behavior
Takes ownership of issues through to resolution, working closely with internal teams and external partners
Has experience working with cross-system environments (payments, connectivity, hardware, platforms)

Job Responsibility

Act as the operational specialist for EMSP roaming across Circle K’s EV network
Monitor and manage roaming transaction flows (authorization, start/stop, billing) across platforms
Own and track roaming performance KPIs, including Transaction Success Rate (TSR) and Plug-in Success
Identify, analyze, and resolve roaming-related issues across EMSP, CPO, and backend systems
Perform structured diagnostics across integrations (OCPI), payment flows, and connectivity layers
Take end-to-end ownership of roaming incidents, from investigation through resolution and closure
Collaborate with internal stakeholders and roaming partners, platform providers, and vendors to resolve complex issues
Ensure SLA adherence and follow up on partner performance and recurring issues
Support and validate root cause analysis (RCA) and contribute to long-term fixes
Monitor roaming performance trends and identify systemic issues across markets

What we offer

Annual bonus
Private medical care
Multisport
English lessons subsidized by the company
Employee Assistance Program – free, unlimited access to psychological, financial, career-related specialists via helpline or app
Attractive discounts for products and services at our stations
Modern and convenient office
Trainings & possibility to develop skills in a wide international environment

Fulltime

Roaming Support Engineer

We are seeking a Roaming Support Specialist to manage and resolve technical cust...

Location

Romania , Bucuresti

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Strong knowledge of inbound and outbound voice and data roaming call flows across 2G, 3G, 4G and 5G, including international SMS, GRX and VoLTE roaming architectures
Comfortable using service-specific roaming support tools, with basic hands-on experience of Geoprobe and Wireshark tracing
A collaborative team player who communicates clearly and works effectively with diverse technical and non-technical stakeholders
Familiar with SS7, Sigtran, MAP and CAMEL protocols at a foundational operational level
Experienced in IT or telecom support environments, with a university or technical university degree and excellent written and spoken English

Job Responsibility

Analyse and troubleshoot inbound and outbound roaming issues across 2G, 3G, 4G and 5G technologies to restore customer services
Perform measurements and technical validations using tools such as GFACTS, Global Roamer and IR tests for outbound and inbound roaming scenarios
Collaborate closely with roaming partners, third-party suppliers and internal second-line technical teams responsible for network elements
Monitor roaming KPIs to ensure performance remains within agreed targets and all roaming SLAs are met
Provide reactive technical support by managing incidents and escalations through Remedy, email channels and direct partner interactions

What we offer

Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: meal tickets/private pension/vacation vouchers/cultural vouchers within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education
Write your own story by planning vacations: 23 days off
Special Paternal Program - 4 months of paid paternity leave

Fulltime

Remote Desktop Solution Consultant

We are seeking a skilled Remote Desktop Engineer to design, implement, and suppo...

Location

India , Mumbai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

3+ years of experience in Remote Desktop / VDI engineering or support
Hands-on experience with RDS, Citrix, VMware Horizon, or Azure Virtual Desktop
Strong knowledge of Windows Server, Active Directory, and Group Policy
Understanding of networking concepts (DNS, VPN, firewalls, load balancing)
Experience with user profile management (FSLogix, roaming profiles, etc.)
Ability to troubleshoot performance and connectivity issues
Familiarity with monitoring tools and log analysis
Strong problem-solving and analytical skills
Good communication skills in English (written and verbal)
Certifications such as Microsoft, Citrix (CCA/CCP), VMware (VCP)

Job Responsibility

Design, deploy, and maintain Remote Desktop / VDI environments
Manage and support platforms such as Microsoft Remote Desktop Services (RDS), Citrix Virtual Apps & Desktops, VMware Horizon, or Azure Virtual Desktop (AVD)
Monitor system performance, availability, and security of virtual desktop environments
Troubleshoot and resolve user issues related to remote access, connectivity, and performance
Configure and manage user profiles, policies, and access controls
Support patching, upgrades, and system maintenance activities
Collaborate with infrastructure, network, and security teams to ensure seamless operations
Optimize VDI performance, scalability, and user experience
Maintain documentation for system configurations, processes, and troubleshooting guides

Fulltime

Software Engineer - Robot Connectivity & Wi Fi Systems

We are looking for a Software Engineer with a strong focus on robot connectivity...

Location

India , Bangalore

Salary:

Not provided

Teradyne

Expiration Date

Until further notice

Requirements

5+ years of professional experience in software development or system engineering
Strong experience debugging networked systems in production environments
Hands-on experience with Wi-Fi connectivity in embedded or robotic systems
Ability to reason about issues spanning software, operating systems, networking, and physical environments
Strong analytical and problem-solving skills
Experience working with field-reported issues and ambiguous failure modes
Experience with test-driven development and agile methodologies
Fluent in spoken and written English
M.Sc. in Computer Science, Robotics Engineering, Electrical Engineering, or a related field
Wi-Fi fundamentals including roaming, signal strength, interference, and reliability

Job Responsibility

Take end-to-end ownership of Wi-Fi and connectivity issues observed in customer deployments
Investigate connection drops, roaming issues, latency, packet loss, and throughput problems
Analyze robot logs, OS-level networking data, and field telemetry
Reproduce connectivity problems in lab, simulation, or controlled environments
Design and implement improvements in robot networking and connectivity software
Work with Linux networking stacks, drivers, and configuration
Collaborate with customers and internal teams to understand real-world network setups
Assess whether issues can be resolved within the front-office scope or require structured escalation to core R&D
Escalate issues with clear technical analysis, reproduction cases, and proposed mitigation strategies
Collaborate across teams including navigation, fleet management, embedded, and R&D

Fulltime

IT Fielding Engineer

In support of a challenging, critical, and rewarding program that provides integ...

Location

United States , Warrenton

Salary:

117000.00 - 132000.00 USD / Year

Amentum

Expiration Date

Until further notice

Requirements

Must have active Top-Secret clearance with SCI or TS with the ability to acquire SCI
5 years of relevant experience
Hands-on experience working within communications technology programs under the DoD or Intelligence Community environments
Familiarity with classified environments, compliance requirements, and secure communication standards
Proven experience installing and integrating hardware components into network and telecommunications infrastructures
Ability to configure and optimize hardware for optimal network performance and reliability
Must have in-depth knowledge of PC and LAN communication hardware and architecture
Experienced in working within complex multi-protocol network environments
Skilled in troubleshooting and resolving hardware, software, and network issues in VTC systems
Must have worked with a wide range of VTC hardware and software solutions across different vendors

Job Responsibility

Perform as senior-level contributor with knowledge and experience in local and wide area networking, communications, and related software/hardware within a secure, multi-platform operating environment
Provide support to a large and diverse customer base as a member of a complex team comprised of contractors and government personnel
Assist with integration of network and hardware infrastructure, including the planning, design, installation, maintenance, and management of the enterprise LAN/WAN
Perform installation, maintenance, and decommissioning of the following devices: KG-175 TACLANE encryption devices
Cisco routers
switches
VoIP phones and VTC devices
rack infrastructure
servers
UPS

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

IT Fielding Engineer

In support of a challenging, critical, and rewarding program that provides integ...

Location

United States , Warrenton

Salary:

117000.00 - 132000.00 USD / Year

Amentum

Expiration Date

Until further notice

Requirements

Must have active Top-Secret clearance with SCI or TS with the ability to acquire SCI
5 years of relevant experience
Hands-on experience working within communications technology programs under the DoD or Intelligence Community environments
Familiarity with classified environments, compliance requirements, and secure communication standards
Proven experience installing and integrating hardware components into network and telecommunications infrastructures
Ability to configure and optimize hardware for optimal network performance and reliability
Must have in-depth knowledge of PC and LAN communication hardware and architecture
Experienced in working within complex multi-protocol network environments
Skilled in troubleshooting and resolving hardware, software, and network issues in VTC systems
Must have worked with a wide range of VTC hardware and software solutions across different vendors

Job Responsibility

Perform as senior-level contributor with knowledge and experience in local and wide area networking, communications, and related software/hardware within a secure, multi-platform operating environment
Provide support to a large and diverse customer base as a member of a complex team comprised of contractors and government personnel
Assist with integration of network and hardware infrastructure, including the planning, design, installation, maintenance, and management of the enterprise LAN/WAN
Perform installation, maintenance, and decommissioning of the following devices: KG-175 TACLANE encryption devices
Cisco routers
switches
VoIP phones and VTC devices
rack infrastructure
servers
UPS

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

Select Country

Roaming Operations Engineer

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?