Roadside Technician, Allianz

Allianz

Location:
United Kingdom, Edinburgh

Category:
Logistics

Contract Type:
Employment contract

Salary:

36641.89 - 60000.00 GBP / Year

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Job Description:

As a Roadside Technician, you will provide prompt and professional roadside assistance to customers in need of vehicle repairs. Your expertise will be vital in delivering high-quality repairs on the spot, ensuring customer satisfaction and upholding our reputation for exceptional service.

Job Responsibility:

Respond to breakdowns and perform repairs efficiently, ensuring top-quality service at all times
Provide exceptional customer service that aligns with the company’s high standards
Maintain and ensure the cleanliness and readiness of the service vehicle, keeping it stocked with necessary parts and tools
Proactively manage parts stock in your vehicle to ensure you have everything you need for every job
Provide technical support over the phone when required by recovery operators or customers
Complete all relevant paperwork for vehicle maintenance, job updates, and stock management in a timely manner

Requirements:

Full, valid driving license
City and Guilds Technician Certificate (Parts I & II) or equivalent
Experience in motor vehicle repair and fault finding
Strong customer service skills

Nice to have:

ATA Level III certification
Previous roadside assistance experience
Experience using diagnostic equipment

What we offer:

Generous Salary & Bonuses
Guaranteed Bonus: £3,000 within the first 12 months, paid quarterly
Paid Time Off: Bank Holiday supplements + a day off in lieu
Fixed shift schedule with no overnight or long shifts
Career Progression: Opportunities to grow within the company and gain additional bonuses and rewards, including Technician of the Year
Pension Scheme: Employer matching, which increases with length of service
Private Medical Cover with BUPA: After 12 months of service
Annual Leave: 22 days in Year 1, 23 days in Year 2, and 25 days in Year 3
Life Assurance: 4x annual basic salary
Flu Vaccination: Annually
Eye Care Vouchers: Annually
Discounted Travel & Pet Insurance
Discounted Car & Home Insurance
Buy & Sell Holiday Scheme: After the qualifying period
Free Roadside Assistance: After 6 months of service
Volunteering Opportunities: CSR 3 days per year (paid after 12 months of service)

Additional Information:

Job Posted:
May 01, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Roadside Technician